general manager

Posted on: 2007-09-25

JULIA R. HILL 9843 Marine View Drive SW - Seattle, WA 98136 - 407-257-0305 - [email protected] PROFILE Energetic, results-focused professional equipped with 20 years of success in operations, logistics, sales, and project management. Possesses a track record of delivering superior results. Offers proven abilities in developing long-term client relationships. Excels in training, guiding, and motivating staff to surpass expectations. Seeking an opportunity to apply comprehensive business experience to benefit a humanitarian and/or environmental organization. CAREER HIGHLIGHTS Project Management * Offshore Production * Sourcing * Conducted comprehensive evaluations of client needs and performed research to determine the resources required to deliver projects to completion. * Successfully executed client projects, including coordinating product prototyping, manufacturing, quality control, logistics, and distribution with a China partner. * Projects included prototype-to-production garden tools and custom handbags as well as the sourcing of glassware, novelties, and upscale building materials for hotels Logistics Operations * Team Leadership * Process Improvement * Served as a terminal manager with responsibility for the overall operations of an international freight forwarding office, placing heavy emphasis on import logistics. * Leveraged superior leadership, interpersonal, multi-tasking, and problem solving abilities to ensure client satisfaction in a high-stress environment. * Provided team guidance throughout a corporate merger, trained staff, and streamlined operations procedures while exceeding customer service standards. Supply Chain (Asia) * International Logistics * Sales * Customer Service * Developed and maintained strong client relationships by applying a consultative sales approach. * Ensured customers’ continued satisfaction with company services and fueled ongoing account profitability by collaborating with operations teams to analyze client needs and propose appropriate logistics solutions. * Was honored with the inaugural “Million Dollar Club” award for 2000-2001. General Management (Importing/Manufacturing) * Implemented strategies to increase work production and then focused on sales and customer service. * Doubled gross sales from $400,000 to $800,000 in the first year, achieving an 80% higher profit margin. EMPLOYMENT HISTORY HILL CONSULTING, Global Manufacturing & Distribution Consultant 2003-Present GREENCORNER PATIO UMBRELLA CO., General Manager/Sales 2005-2007 FORWARD LOGISTICS GROUP, Director of Business Development-Asia 2002-2003 HELLMANN WORLDWIDE LOGISTICS, Terminal Operations/International Sales Manager 1987-2002 EDUCATION University of Greenwich, London, UK – International Marketing with German language intensive, including one year working in Germany References available upon request.