Costumer service

Posted on: 2007-09-04

Judy Brown 1424 Galena St Denver, Co 80010 (303) 803-4927 e-mail: [email protected] SUMMARY OF QUALIFICATIONS Experience includes diverse managerial skills in distribution, planning and organizing. Experience in establishing sales and circulation goals and motivating staff to attain goals. Heavy focus on customer service of subscribers, advertisers and inter-company clients. Highly competent with Windows, MS Office, DOS, Excel, Lotus 123, Map Info, Microsoft FrontPage, Word, WordPerfect. EXPERIENCE Customer Service, Days Inn Making reservation. Checking in and out the guest. General customer service. Manager, Living Color Beauty Supply, Denver CO, 2/2002-03/2006 Created and implemented actions that restored quality and profitability to business. Oversaw distribution and packaging of more than 20,000 products. Coordinated expansion of business into new territory. Developed and maintained expense and revenue budgets. Recruited, trained, and supervised full- and part-time employees. Medical Biller, Health One, Glendale CO, 4/2001-1/2002 Knowledge of contracts for six major hospitals in Colorado. Insurance follow-up with Auto, Health Insurance companies for patient information. Taking incoming calls and making outgoing calls to Insurance companies and patients. Office Manager, State Farm, Greenwood Village CO, 2/2000-4/2001 Processing Auto and homeowner’s insurance policies. Promoted sales. Taking calls for Auto and Homeowner’s claims. Training new employees for basic insurance knowledge. Language : Fluent in Korean.