Assistant Manager

Posted on: 2007-08-18

ROSEMARY L. ROMERO 275 - 21ST AVENUE NORTHEAST ST.PETERSBURG, FLORIDA 33704 (727) 215-7892 Skills Excellent customer service skills; Excel, Microsoft Word, Microsoft Messenger, Outlook, Power Point, QuickBooks, Print Shop, MLS, Lotus Notes, and various other programs. I am a licensed notary public. Exit Extreme Realty, November 2006 – March 2007 Office Manager/Radio Show Coordinator Booked guests for radio show; created a weekly email blast advertising the show; researched topics for discussion; kept contact with station sales manager and program director for continuity; organized necessary repairs to new real estate office; entered listings, status changes, contracts, and other documents into the MLS System; signed up new agents and conducted orientation; monitored classroom activities with interactive TV training; assisted realtors with every aspect of the listing/contract process; checked listings and contracts for errors; took leads/referrals and handled in appropriate manner; apprised realtors of faxes, mail, phone calls as they came in; made office environment pleasing ; worked with other office locations and kept current on changes and updates in office procedures and forms. Kimball Hill Homes, February 2006 – August 2006 Administrative Assistant Assisted Land Department Controller with various reports, checking for accuracy; processed invoices for payment and accurate coding; met deadlines for submitting reports to corporate office; attended various meetings with Division President and Controller; assisted VP of Land Dept with correspondence, letters, travel arrangements and schedules, calendar updates and meeting schedules; assisted Division President with presentations. Ultroid Technologies Inc., December 2004 – February) 2006 Administrative/Personal Assistant, Office Manager, Event Planner, Shipping Manager, Bookkeeper Set up & organized office of a start-up company; implemented structure for office procedures & controls; sourced marketing/packaging vendors; planned events and organized seminars; coordinated airline, auto rental and hotel accommodations for management and visitors; utilized QuickBooks to restructure and develop improved reporting functions; handled AP/AR; managed order processing and all related functions. Added Responsibilities as of July 2005 – February 2006 Acting Vice President and Property Manager of other company owned by the CEO Managed rental space(s), accounts receivable, maintenance and repairs; attended Association meetings, voted on issues, and acted as liaison with matters concerning the Association owned building; handled all tenant issues and concerns. J. Gordon Rothwell, P.A., January 2004 -December 2004 Receptionist Maintained offices for a professional appearance; greeted clients and directed inquiries; answered phones, screened calls, maintained daily phone log of all incoming calls; assisted paralegals in setting up client files, copying client records for review and/or court or mediation; assisted lawyers with research as assigned. Greased Lightning Intl. Inc., February 2003 - January 2004 Customer Service Manager Created a Customer Service Department for a new growth company; set-up and organized customer files; maintained EDI records and order processing to completion through invoicing & shipping processes; utilized QuickBooks; interacted with freight carriers for shipment and delivery of products; assisted Materials Manager in maintaining product levels in warehouse; used problem solving skills with customers, vendors, suppliers; responsible for special projects at the direction of the Company President, the Marketing and Sales VP, the Materials Manager and the Controller. RE/MAX Affiliates, June 2002 - December 2002 Administrative Assistant Set-up and organized files; processed new listings, contracts, and other documents for 20 realtors; maintained MLS system; coordinated all documents and monies with title company; calculated realtor commissions; assisted with monthly billing; acting Office Manager during vacations, etc. Infinity Broadcasting/Cox Radio, 1998 – 2002 Receptionist/Assistant to Administrative Assistant Allstate Insurance Company Secretary/Insurance Agent Ed and Diane Birdwell, Agent Office Hank Brautigam, Agent Office City of St. Petersburg, (full time 18 years, part time 6 years) Secretary III Police Department Assistant to Clerk of Council Secretary to Assistant Fire Chief