BI Adjuster

Posted on: 2007-08-17

JEANNINE THAI 9619 Cortada St. Unit A. El Monte, CA 91733 Home: (626) 454-2650 Cell: (626) 500-9626 OBJECTIVE To obtain a challenging career with a progressive organization that will offer the opportunity to utilize my skills acquired through experience. EXPERIENCE David Morse and Associates Auto BI/PD Adjuster 10/05 – Present * Responsible for coverage investigation, liability investigation, resolve property damage and settle bodily injury claims. 2/02 – 10/05 Safeway Insurance Company Auto BI/PD Adjuster * Responsible for liability investigation, property damage and bodily injury claims. 5/00 – 2/02 21st CENTURY INSURANCE Office Adjuster * Adjust insurance claims. Involves policy interpretations, initiate coverage and liability investigation to conclusion. Respond to Inter-Company Arbitration for liability as well as property damage dispute. Knowledgeable in fair claims practices and procedures and legal guidelines. 5/98 – 5/00 PROFESSIONAL CLAIMS SERVICES, INC. Auto BI/PD Adjuster * Adjust insurance claims. Involves policy interpretation, coverage identification, exposure analysis and related claims processing procedure/systems. Perform appropriate analysis of material damage losses and valuation of constructed total losses. Protect the interests of the insured and exchange in reviewing, investigating, documenting, evaluating and settling claims. Ability to assess injury claims, negotiating and settling claims with insureds and claimants attorney representation in an expedient and equitable manner. Prepare for proper defense of those claims involved in legal proceedings. Provide prompt and accurate customer service for insureds and claimants. 7/96 – 7/98 COAST NATIONAL INSURANCE COMPANY, INC. Subrogation Examiner * Setting up all new subrogation cases, in computer system. Investigating all new subrogation claims, as needed, on a timely basis. Maintaining an efficient handling of mail, diary, and green bar reports. Maintaining a review system for all partial payment accounts. Negotiating and settling all subrogation claims, with proper approval, under each member’s assigned numbers. Participating in the goal setting function, and making every effort to achieve goals. File arbitration on appropriate files. Handling all other assignments on an as directed basis by Subrogation Supervisor. EDUCATION B.S. May 1993, Finance, Metropolitan State College of Denver. Certified tax preparer Certificate, September 1995. Certification: Basic Claims/ Personal Auto Coverage. California Unfair Claims Settlement Practices Regulations. Computer Knowledge: Excel, Word, Paradox, WordPerfect,Microsoft Word. LINGUISTICS Fluent in English, Vietnamese and Chinese. PERSONAL References available upon request.