Data Entry

Posted on: 2007-08-14

Fawn M. Sanchez 4986 College Ave. Riverside, CA, 92505 (951)352-4583 [email protected] Objective Seeking a position of responsibility for long-term growth, where my motivation, integrity and customer service experience will benefit the company’s growth potential. Skills Well versed in all aspects of customer service and support. Ability to communicate effectively with clients and co-workers, with a strong attention to organization, detail and time management. Type 35 wpm, heavy phones, 10 key by touch, data entry and comfortable in EX Windows. Ability to learn quickly while maintaining a high level of service and attention to detail during the learning curve. Employment 3/2006-6/2007 Ron Adilman Chicago, IL (312/446-4639) Data Entry Ron Adilman faxes order from various furniture companies in Illinois. Order received via fax would be entered via internet. Part time position from home. 5/2004-3/2006 Douglas Furniture El Segundo, CA (310/643-7200 Patrick Junker) Customer Relations Respond and problem solve all aspects of customer service. Handle moderate phones with customer service resolution of all problems and concerns. Large volume of data entry. Respond to all emails regarding customer questions until customer satisfaction is achieved. Tracking orders for customers via Fed EX or various trucking company’s 6/2003-05/2004 Interstate Staffing Personnel Torrance, CA (310/792-7331 Beth Nelson) Administrative Assistant Long term assignment as a Consumer Agent with Intex Recreation, Above Grounds Pools. (888/554-6839 X 284 Peggy Whitsell) Assisted customers with technical and installation support. Tracking orders, resolving pricing discrepancies, researching and issuing credits, furnishing replacement parts and directing customers to a network of local retailers. 8/2002-6/2003 Social Vocational Services Lawndale, CA (800/964-5573 Ida Del Rio) Direct Service Provider I Provide vocational and life skills training to individuals with developmental disabilities. Served on Clients Planning Committee. Assisted clients in achieving realistic goals and objectives. Assessed, evaluated, and charted client’s progress on goals and objectives. Assisted clients in understanding and adhering to respective employment rules and regulations of employment positions. Maintained client charts, field logs and all other documentation required. Maintained constant supervision to clients. *References available upon request