Data Specialist

Posted on: 2007-08-14

Aysun Bulut Email: [email protected] Current Address: 241 Lafayette Road Apt 336 Syracuse, NY 13205 (315) 422-2822 EDUCATION: Syracuse University, School of Information Studies, Syracuse, New York Bachelor of Science in Information Studies, completed Dec 2003 Gaziosmanpasa University, Tokat Community College, Tokat, TURKEY Degree in Business Management, completed June 1999 SKILLS: Operating Systems: Windows Programming Languages: Visual Basic Software: MS Office (Microsoft Word, Excel, PowerPoint, Access, Publisher, Visio), Minitab, Adobe Photoshop Web: XHTML RELEVANT COURSEWORK: • Information Technologies • Introduction to Computer Networking • Applications of Information Systems • Information Analysis of Organization Systems • Decision Tools for Management • International Business and Relations • Marketing WORK EXPERIENCE: The Hartford Insurance Company Data Specialist II, Syracuse, NY October 2005 - Present • Inputting and retrieving data for all claim handlers and team leaders from SRS Claims databases • Analyze and compile data into a concise reporting format utilizing Excel spreadsheets • Investigate information and data from online reports • Provide feedback and training needed to team leaders and claim representatives to improve data integrity results Citizens Bank Banker I, Syracuse, NY June - September 2005 • Develops and maintain a working knowledge of financial products and services. • Identifies client needs for products and services and make the appropriate referral to a sales professional. • Engages in proactive contact with clients to ensure client satisfaction and possible identification of additional client needs. • Acts as a resource to identify client servicing issues so that resolution can occur and the client retained. Charter One Bank Retail Sales Associate, Syracuse, NY April - September 2004 • Utilizes sales planning, consultative sales skills • Customer follow-up and referral skills in order to achieve personal and team goals • Making PA announcements and participating in promotions. Center for Financial Training (CFT), HSBC Internship, Syracuse, NY Spring 2003 • Creating a database • Preparing documents for marketing purpose Accounting Office Internship, Mersin, Turkey Summer 1998 • Included answering incoming customer telephone calls and general accounting questions. • Performed data entry on the computer system. • Developed weekly reports on behalf of various small companies. ACTIVITIES & INTERESTS: • Member of Gaziosmanpasa University Folk Dance Team 1997-1999. Third place among Turkish University Competition as folk dance team in 1999. • Member of WIT (Women in Technology) in Syracuse University • Volunteering for ALS Walk. (Amyotrophic Lateral Sclerosis)