Research Specialist

Posted on: 2007-08-13

Nicole M. Eaton 2790-C Pineridge Dr NW Walker, MI 49534 Phone (616)430-0508 [email protected] EMPLOYMENT RESEARCH SPECIALIST 2006-PRESENT Directions in Research Grand Rapids, MI  Conducted research studies by phone with various businesses in a polite and friendly manner.  Entered data accurately into computer.  Recorded answers verbatim.  Probed for clarification of vague responses. INTERVIEWER 2003 & 2004-2005 Barnes Research Grand Rapids, MI  Conducted research studies by phone with consumers in a polite and friendly manner.  Entered data accurately into computer.  Recorded answers verbatim.  Probed for clarification of vague responses. CLERK 2001-2002 & 2004 Next Door Food Store Walker, MI  Provided friendly customer service on a daily basis.  Performed accurate cash transactions.  Completed paperwork accurately.  Received and verified quantities of product deliveries. EDUCATION GENERAL STUDIES 2000-2001 Grand Rapids Community College Grand Rapids, MI GENERAL STUDIES 1999-2000 Grand Valley State University Allendale, MI HIGH SCHOOL DIPLOMA, GENERAL STUDIES 1995-1999 Coopersville High School Coopersville, MI SKILLS  Typing (42 wpm)  Skilled at Microsoft Word  Customer Service experience  Data Entry  Call Center experience  Internet Explorer and search engines  Reading Comprehension  Concise Writing Skills  Adaptable and open-minded  Honest and responsible  Adept at analyzing and extracting important information from documents