customer service

Posted on: 2007-08-02

Dawne Rogan P O Box 40550 Denver Co 80204 303-675-0713 [email protected] Objective: An interesting position with a growing company Accomplishments: computers,teamwork,sales Employment: MSSN Denver Co Telephone-Answering-Service Operator 9/22/06 to 12/22/06  Operated cord and cordless switchboard to provide answering service for clients.  Executed daily operations of incoming calls and solving customers complaints  Greeted caller and announced name and phone number of client.  Wrote, designed and produced call tags for UPS to pickup.  Recorded and delivered messages and furnished information.  Was instrumental in computers and answering telephones.  Accepted orders and relayed calls.  Placed telephone calls at request of clients and to locate clients in emergencies.  Date stamped and filed messages.  Successfully handled customers complaints and heavy phones.  Structured and maintained a calm voice and a great attitude during the conversation on the phone. Education: Pueblo Community College Pueblo Colorado Business Office Education 1994-1997 License: References: Available upon request