Cutomer Service Professional

Posted on: 2007-07-31

Experience:                                                                  STREAM                                                                                                                   Tampa, FL SALES SUPPORT PROFESSIONAL                                                                   May 2006- July 2007 An inbound call center for AOL. Serviced between 50 to 60 calls per day for sales and technical issues. Placed orders to upgrade, add, or remove services. KASH N KARRY                                                                                                       Tampa, FL CUSTOMER SERVICE/ CASHIER                                                                     Jan.2005 to Oct. 2005  Handled large amounts of cash on a daily basis. Made large drops of cash into depository as expected. Sold lotto tickets, and prepared tills, so cashier would have their drawer made. Also made sure time cards were done correctly. Maintain the cleanness of stores, and every customer have a great experience.   QUALITY INN Tampa, FL GUEST RELATIONS Summer 2003-2004 Answer phones, data entry prepared breakfast bar, rent rooms, made reservations,handled guest inquires. Maintained Cleanliness of front lobby and restrooms. ZENTEL ENTERPRISES Tampa, FL SALES REPRESENTATIVE Jan. 2001-March 2002 Serviced over 60 inbound call per day, selling credit cards to help re-establish their credit. Updated customer account and handle concerns. MARRIOT  VACATION CLUB INTERNATIONAL                                                         Tampa, FL SALES REPRESENTATIVE                                                                               May 2002- Dec.2002  Made up to 60 outbound calls a day to offer discounted vacation packages to families who visit Marriot Hotels. Sold up to 6 vacations per week. Made travel arrangements, booked hotels, and upgrades services.