Porject Manager

Posted on: 2007-07-18

LAURIE CHRISNER 4791 Shadyrest Drive • Powder Springs, GA• 770-439-5921 678-576-9354 Cell phone [email protected] SUMMARY OF QUALIFICATIONS Strong and proven background in project management, written and oral communication, leadership, multi-tasking, and diversified team motivation. EXPERIENCE CORNERSTONE SYSTEMS, INC. Kennesaw, GA Contracted Project Manager May 2006 – Present CSI, Inc is an established IBM Premier Business Partner and leader in providing infrastructure support solutions  Manage TechCenter and TechBackup accounts.  Prepare proposals, hour estimates, RFP/RFQ/RFI responses, and statements of work.  Manage a variety of projects hardware installation immigrations, software upgrades, assessments and best practices implementations.  Prepare service estimate proposals, RFP/RFQ/RFI responses and Statements of Work.  Coordinate and oversee all aspects of multiple projects.  Set deadlines, assign responsibilities, monitor and summarize progress for clients. AVADO BRANDS, INC. Madison, GA Consultant July 2005 - January 2006  Preparing Menu Link Database for roll out.  Responsible for installing Menu Link to 98 Don Pablo’s Restaurants.  Create a roll out schedule for 98 restaurants.  Assist with the troubleshooting of inventory variances. HUDDLE HOUSE, INC. Decatur, GA Director of Restaurant Systems November 2003- May 2005  Direct and manage staff of four for all POS services and support  Responsible for POS hardware and software procurement and inventory  Track warranty and non-warranty POS components  Schedule and coordinate POS installations, upgrades and maintenance  Tested, certified, and rolled out Aloha TS gift cards through Payment Tech  Point of contact for all Vendor services and support AVADO BRANDS Madison, GA Manager of Restaurant Services May 2001 – October 2003  Manager of Restaurant Services for 131 company owned restaurants  Configured 131-store specific hard drives for a Micro RES3000 upgrade.  Tested, certified, and rolled out Micros gift cards through Valuelink.  Assisted with the conversion of 131 stores to Frame Relay.  Successfully updated menu items and prices for Don Pablos and Hops.  Point of contact for all Vendor services and support JAVELIN STORE SYSTEMS Kennesaw, GA Account Director December 1999 – May 2001  Directed and managed a team of Project Managers for multiple accounts ranging from $100k- $1M.  Allied Domecq Quick Service Restaurants – Front and Back of the House roll out  Fazolis – Back office roll out  Extensive industry POS experience with large multi concept quick service restaurant groups.  Extensive industry POS experience in procurement, deployments, installations, and database management.  Responsible for the development and management of the AlohaQS database for a 1200-chain restaurant group.  Responsible for managing vendor services for a 2000- quick service restaurant group.  Provide monthly reports documenting trends and analysis of services.  Responsible for overall management, execution and quality control of vendor services. BLIMPIIE INTERNATIONAL, INC. Atlanta, GA Manager of POS November 1997 – December 1999  Point of contact for all Vendor services and support.  Responsible for overall management, execution and quality control of vendor services  Developed and published the M.I.K.E Workbook and Users Guide that instructed franchisee about the POS system.  Managed and trained an internal helpdesk.  Worked with executive team to streamline deployment and helpdesk services. HOSPITALITY CONTROL SYSTEMS Atlanta, GA Project Manager May 1996 – November 1997  Developed, controlled, and managed AlohaTS databases simultaneously for multiple concept restaurants.  Managed the POS services, deployment, installation, and training simultaneously for multiple concept restaurants.  Consulted with restaurant owners on their POS equipment, database and support needs.  On call technical support for customer base of 275. HAYMAN SYSTEMS Laurel, MD Project Manager November 1995 – May 1996  Hired for specific Aloha experience to assist in developing processes for deployment, training, database creation and installation.  Managed the POS services, deployment, installation, and training simultaneously for multiple restaurants.  Developed, controlled and managed AlohaTS databases simultaneously for multiple restaurants.  Consulted with restaurant owners on their POS equipment, database and support needs. BUFFALOS FRANCHISE CONCEPTS Atlanta, GA Project Manager July 1993 – October 1995  Responsible for the development of the AlohaTS database for a 45-chain restaurant group  Responsible for the development of the ReMacs inventory database for a 45-chain restaurant group.  Managed a company owned restaurant’s inventory, AP, AR, P & L, and general ledger. EDUCATION /SPECIALIZED TRAINING Mira Costa College, Mira Costa, CA Kennesaw University, Kennesaw, GA Micros RES3000 Certified AlohaQS SQL Fundamentals 7.0 AlohaTS ReMacs Inventory and MenuManager RealWorld Accounting Advanced NT 4.0 Workstation End User Menu Link Microsoft Office, Project and Access PCAnywhere Completed Project Management Prep Course – PMP test scheduled for September 2007