Administrative Assistant

Posted on: 2007-07-04

Stella A. Melissen 707 Monroe Avenue Glenside, PA 19038-2606 (215) 885-0489; Email: [email protected] EDUCATION: Penn State University, A.S., Business Administration: 5/95 HONORS: Ogontz Scholar in Recognition of Superior Academic Achievement Alpha Sigma Lambda, National Continuing Education Honor Society COMPUTER SKILLS: Microsoft Office XP: Word, Excel, Access, PowerPoint, Outlook, Publisher Adobe: Pagemaker, Photoshop Corel: CorelDraw, WordPerfect, CorelFlow, QuattroPro EMPLOYMENT HISTORY Centers for Medicare and Medicaid Services, Department of Health and Human Services, Philadelphia, PA, Insurance Specialist Assistant: 2/04–present · 2006 Administrator's Achievement Part D Casework Team Award Recipient Co-created a database used nationally to report events of interest to the Administrator Proof, format and add graphics and animations to PowerPoint presentations Proof, format and publish monthly newsletter Maintain correspondence-tracking database and employee-training database Create electronic forms Compile, publish and update reference lists and materials Proof, format and write instructions for Policy and Procedure Manual Inventory control of publications, give aways and exhibitware for campaign Create and prepare presenter’s packages for informational and enrollment events Prepare travel arrangements and expense reports V2, GfK, Blue Bell, Pennsylvania, Administrative Assistant: 1/01–10/03 (pharmaceutical market research) ♦ Administratively support Qualitative and Quantitative Teams Format and proof client presentations, proposals and reports Prepare travel arrangements and expense reports Assist in the preparation of formal sales brochures Create and maintain various Access databases to track proposals and projects Provide first-line hardware and software computer support to end users Chestnut Hill Rehabilitation Hospital, Wyndmoor, Pennsylvania Medical Staff Office Office Manager: 12/99–8/00 Administratively support Medical Director Supervise the work flow of six office staff Track vacation, sick, and conference time for all Medical Staff employees and prepare payroll Coordinate and co-write a policy and procedure manual of office procedures Purchase office and medical supplies, and oversee office finances Oversee office space renovations, and maintain office space and equipment Desk-top publishing for marketing and patient education Created archive filing system and archived ten-years’ worth of records Westrum Development Company, Fort Washington, PA (land developer) Acquisitions and Finance Department, Administrative Assistant: 5/99–12/99 Administrative support to the Director of Land Acquisition and to the Chief Financial Officer Refined and maintained land acquisition file system Created archives and archive filing system for land files Prepared quarterly reports to investors Desk-top publishing, word processing, forms creation and dictation St. Christopher’s Hospital for Children, Philadelphia, PA (Allegheny East Hospital) Div. of Pediatric Emergency Medicine, Administrative Computer Specialist/Office Manager: 3/96–5/99 Administrative support to Director, Associate Directors, and Attending and Fellow Staff Desk-top publishing, word processing, forms creation and dictation Computer instruction and resource person Creation and maintenance of data bases Organization and preparation of slide show presentations and educational materials Preparation of manuscripts for publication, and materials for poster presentation at national meetings The Medical College of Pennsylvania, Philadelphia, PA (Allegheny East Hospital) Department of Emergency Medicine, Division of Emergency Medical Services, and BusinessMed and Employee & Student Health Departments, Administrative Computer Specialist: 6/94–3/96 Administrative support to Regional Director of BusinessMed, to Medical Director of Employee & Student Health Department and to Chief of the Division of Emergency Medical Services Organization and preparation of financial and census spreadsheets and charts Desk-top publishing, word processing and forms creation Computer instruction and resource person Administrative Assistant support to BusinessMed and Employee & Student Health staff The Medical College of Pennsylvania, Philadelphia, PA (Allegheny East Hospital) Department of Emergency Medicine, Division of Emergency Medical Services Administrative Computer Specialist: 7/93–6/94; Administrative Assistant: 6/88– /93 LAN Network Administrator, and computer instruction and resource person Supervision of secretarial/clerical staff Desk-top publishing, word processing and forms creation Office Management, Accounting and Purchasing Coordinated renovations of new office space; organized and implemented furniture and office equipment purchases Department of Emergency Medicine, Executive Secretary: 6/85–6/88 Resident Recruitment Coordinator: coordinated paperwork, interviews and all phases of recruitment; arranged logistics and didactic materials for resident conferences Computer instruction and resource person Word processing, dictation transcription, streamlined physician schedules Organized office files and departmental library Developed spreadsheets to track physician hours and student grades Developed a database of departmental faculty and alumni Department of General Surgery, Medical Secretary/Department Word Processor/Purchaser: 8/78–6/85 Word processing, dictation transcription Preparation of manuscripts for publication and grant applications Assisted in research and literature searches Organized files and schedules Data entry Purchased and managed office supplies and equipment Copier machine key operator