asst. manager

Posted on: 2007-07-04

Barbara Krouse 125 South Timber Road Holland PA 18966 215-579-1236 [email protected] Objective: The opportunity to join a rapid growth organization that has need for a administrated assistant with an established track record in customer service and office management. Relevant Experience: Managed high volume customer service department including; managing customer calls liaison to the warehouse to ensure customer delivery and maintaining customer satisfaction. Responsible for maintaining turn key proprietary order entry system and invoicing system. Reorganized data base electronically and manually reconciled the system for tracking C.O.D customers in regards to warehouse shipments. Managed customer aging on a weekly basis coordinating collections and notices. Employment History: Cramer’s Bakery,Yardley ,Pa: Front end manager/Customer Service (1/04-Present) La Strada Fashions, Warminster Pa: Credit Manager/Customer Service (09/96 - 05/03) Education: Associates in Education in Early Childhood Development from Harcum Jr. College, GPA: 3.2, Bryn Mawr Pa (1977) Skills: PROFICIENT IN WORD, EXCEL and INTERNET AND OUTLOOK. Interests: Volunteered and managed the food concession for the Holland Little League Wrestling booster club, cooking and traveling