Sr. Career Services Representative

Posted on: 2007-07-03

Vanessa A. Hayes, NR-CAHA 6511 Theodore Street Philadelphia, PA 19142 Mobile: (267) 918 – 5317/Work: (215) 594-4019 [email protected] Professional Profile: Over 13 years of experience in allied health educational and placement environments. Demonstrates exceptional organizational and interpersonal skills. Strong ability in written and oral communication, proficient in one-on-one and group instruction. Self directed with proven leadership and decision making skills. Dependable, reliable and loyal, very supportive of staff and administration. Effects good judgment, excellent customer service. Able to multi task and meet deadlines, needs little to no supervision. Completes projects and assignments expeditiously and with accuracy, works effectively alone or as part of a team. Professional Experience Thompson Institute, Philadelphia, PA 12/2006 – Present Medical Office Management Externship Coordinator Responsible for monitoring the progress of approximated 30 – 40 students monthly while completing 160 hours of on site training, coordinate new contracts with employers throughout the tri-state area. 09/1998– Present Sr. Career Services Representative Assist director and assistant director in the supervising of day to day operations of the department through monitoring all staff activities and productivity. Train new staff (Career Services Representatives and Externship Coordinators). Update student/graduate information in school data base (CampusVue). Work in conjunction with other department managers in securing productivity of all students and graduate’s. Coordinate graduate job-search activities, review resumes, organize on site hiring events. Cultivate relationships with employers. Attend accountability meetings; work closely with graduates in securing employment (responsible for meeting monthly quota of 15 placements). Work closely with director in preparing for upcoming accreditation audits and reports, participate in planning graduation ceremonies. Responsible for assisting students and graduates with the development of job search skills and preparation for employment. Conducted new student orientation and end of module sessions. Facilitate career development seminars on various job readiness topics. Works closely with skillbuilding instructors and students in resume preparation, instruct students on how to utilize Internet to successfully look for employment opportunities. Organize guest speaker roster for Medical Office Management classes. Responsible for spear heading bi-yearly Advisory Board Meetings with staff and employers as required by ACICS regulations. Allied Health Instructor (Medical Office Management Program) 08/1993 – 09/1998 Provided students with a complete syllabus containing course objectives on the first day of class, exercised firm, but fair and consistent class control, provide students with timely information and feedback on his/her academic progress relative to quizzes, tests, homework and projects. Maintained a minimum overall customer satisfaction rating of “Meets Requirements”, assign laboratory activities that coincide with and support the material presented in lecture sessions. Utilize a variety of learning modalities and support materials to accentuate presentations and Vanessa A. Hayes Resume, Page 2 facilitate the learning process. Provided individual attention to students including tutoring and remediation. Kept accurate records of student’s attendance and grades. Ability to adapt to various learning levels and styles of a diverse population of students. Professional Proficiencies Computer Literate: (WordPerfect, Microsoft Word, Outlook, CampusVue, Internet Research, Microsoft Publisher, PowerPoint, Lotus Notes, Excel, Various Graphic and Study Programs) Experienced Communicator/Public Speaker Comprehensive knowledge of medical/administrative office procedures Awards and Achievements Thompson Institute (Philadelphia Campus) Compliance Coordinator, 2003 - Present Outstanding Performance Awards, 2000, 2001, 2003, 2004, 2005, 2007 Awarded, Eagles Club, 2001 Total School Effort Award for going above and beyond job expectations, 2001 Awarded Gold/Diamond Company Ring for meeting and exceeding departmental goals, 2005 Awarded numerous certificates, citations and monetary gifts for years of service Affiliations American Association of Medical Assistants (AAMA) National Association for Health Professionals (NR-CMA) Founder & President – Songbird Ministries, Philadelphia, PA Board Member – Diakonia Ministries, Philadelphia, PA Board Member – Life Changing Family Center, Lansdowne, PA Pastoral Care Department - University Pennsylvania Health System, Philadelphia, PA Volunteer Hospital of the University of Pennsylvania Philadelphia, PA Adjunct Chaplain August 2006 - Present Education Geneva College/CUTS (Center for Urban Theological Studies) Philadelphia, PA Pursuing BS in Bible and Ministry August 2006 - Present Clinical Pastoral Education Philadelphia, PA Hospital of the University of Pennsylvania March 2006 – August 2006 Pennsylvania Hospital (Chaplain Extern) 300/hrs – 1 CPE Unit Christian Research and Development Philadelphia, PA Pastoring with a Purpose (8 month course) September 2004 – March 2005 Wilmington College New Castle, DE June 1979 Communication Arts