Executive Assistant

Posted on: 2007-06-28

Martha Rodarte 1600 N. Wilmot Rd #403 Tucson, AZ 85712 520) 429-6969 [email protected] QUALIFICATIONS/EXPERIENCE • Bilingual- Spanish/English • 13 years Administrative Assistant • 15 years customer service • 2 years supervision • 2 years Human Resources and Payroll • 12 years Data Entry • Auditing • Knowledge in MS Word, Excel, PowerPoint, Outlook, People Soft 8, Most, Internet EDUCATION: • Chaparral College, Tucson, AZ Bachelor of Science in Business Administration – Received December 2005 WORK EXPERIENCE: U-Haul Company of Southern Arizona 2050 W. Highway Dr., Tucson, AZ 85705 September 2005 – May 2007 (520)575-9000 Executive Assistant: • Relived Marketing Company President of daily administrative functions • Directed all company administrative activities including personnel administration • Issued company drafts for petty cash & expense refunds • Reviewed new hire paperwork (paper & computer based) and set up new hires for centers with system access • Replied to Better Business Bureau complaints with 48 hour compliance deadline along with daily customer complaints • Audited nightly bank deposit, reconciliations and centers monthly payroll on a daily basis • Human Resources, Payroll, Workman’s Compensation, Unemployment, Benefits • Handled all DOT files for Company vehicles and drivers Aerotek, Inc 6245 E. Broadway, Tucson, AZ 85711 August 2004 – September 2005 (602) 567-1965 Customer Support Associate: • Acted as a primary contact with corporate office regarding all accounting related issues • Responsible for hours & timecard collection of all contractors on payroll • Resolved payroll/paycheck issues & accounting procedures • Completed new hire paperwork including I-9 procedures • Handled all Comprehensive Claims • Customer support services • Invoicing • Orientation • Payroll American Family Insurance Claims Office 5255 E. Williams Circle Suite 4000, Tucson, AZ 85711 May 1998 – August 2004 (520) 747-9432 Senior Claims Service Processing Clerk: • Customer service • Processed low level claims • Valued personal property for fire losses • Issued payments • Delivered mail • Data entry • Filing • Obtained all pertinent information for losses • Backup for Receptionist when needed • Assisted with Spanish speaking clients Southern Arizona Insurance Service Center 5250 N. Camino De La Tierra, Tucson, AZ 85705 March 1995 – May 1998 (520)293-1390 Receptionist: • Data entry • Mass Mailing • Mass billing training • Customer service • Answered phones • Prepared files & titles for upcoming sale auctions Frederick Development Campbell Ave, Tucson, AZ 85711 June 1994 – March 1995 Receptionist: • Answered 16 line phone system • Greeted clients • Sent & handled all facsimiles • Distributed mail & packages • Ordered all office supplies • Responsible for all maintenance of office machines Space Biosphere Ventures 32450 S. Biosphere Road, Oracle, AZ 85623 April 1992 – June 1994 (520) 838-6200 Sales Clerk: • Trained new employees • Audit Sales • Handled Monies • Housed banks • Data entry • Mail order • Postal & warehouse training • Received merchandise • Planned & organized window displays • Stocked stores • Inventory • Customer Service