Housing Operations Desk Worker

Posted on: 2007-06-21

Nicole H. Nagy 14493 McCaslin Lake Road Linden, Michigan 48451 C: 989-484-4512 [email protected] ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Education Saginaw Valley State University Anticipated Completion: May 2008 •Bachelor of Arts in Political Science, minor in French & Management Byron High School Completed: June 2004 •Diploma Overall Grade Point: 3.50 •Activities: National Honors Society, Student Council, School Newspaper Experience University Residence Association, Saginaw Valley State University (August 2004 – Present) •GLACURH Conference Co-Chair (November 2006—Present) o Co-Chair of the regional conference for the Great Lakes Affiliate of College and University Residence Halls o Attendance of over 600 people projected, in charge of every aspect of implementation o Also requires being on the Regional Board of Directors for GLACURH •University Village Council President (May 2006—June 2007) o Responsible for delegating tasks to other executive board members, putting on programs for the residents of the University Village, keeping in constant contact with housing officials •National Communications Coordinator (August 2005 – April 2006) o Represented SVSU in regional, and national conference organizations and business meetings oCoordinated logistics for award-winning delegations of 10-20 students at various conferences oPresented educational and professional programs at conferences Saginaw Valley State University Housing Department – University Center, MI (May 2006 – Present) •Housing Office Front Desk Worker (January 2007 – Present) o Responsible for answering phones, answering walk-in questions, delivering mail, filing, etc. •Front Desk Worker (September 2006 -- Present) o Responsible for signing in guests, giving residents cleaning supplies, and distributing newspapers •Conference Coordinator (May 2006 – August 2006—seasonal) o Oversaw all conferences that resided in university housing complexes during the summer o Tasks included check-ins, check-outs, being available for the duration of the conferences if group needed assistance, responsible for making sure groups follow university rules and policies, etc. Blockbuster Video – Fenton/Saginaw, MI (July 2005 – January 2006) •Customer Service Representative o Tasks included: being responsible for accurate cash drawer count, organizing the store and displays, informing customers about services and promotions McDonald’s –Argentine, MI (May 2001 – January 2005) •Certified Manager (November 2003 – January 2005) o Tasks included: being the individual in charge of the store, being responsible for delegating tasks to 3-7 people at a time, being responsible for the day’s cash received and depositing it to the bank, opening and closing the store, and various other tasks. o Other tasks performed: made schedules for approximately 20 employees, and assisted with the hiring process for new crew members (Aug. 2003- Aug. 2005) •Crew Trainer (August 2002 -November 2003). •Crew Member (May 2001- August 2002) Skills •Intermediate French language skills •Excellent interpersonal and group communication skills •Management of large and small meetings and project groups; knowledge of Robert’s Rules of Order •Computer and Microsoft Office literate References •Available upon request