Senior Courseware Developer

Posted on: 2007-06-19

Bree Fransen 19219 E. Carolina Dr., Unit 104, Aurora, CO 80017 (303) 337-4862 - home (720) 272-0416 - cell [email protected] Skills and Qualifications COMMUNICATION/TRAINING * Analysis, design, development, implementation, and evaluation of in-depth training products (computer-based, instructor-led, experiential exercises, and on-the-job training) on various subjects including, software, aeronautics, and soft skills * Rapidly learn and master varied computer programs; develop Websites using DreamWeaver and HTML; administer Intranet * Certified as a Microsoft Office Specialist Master Instructor * Produce quarterly newsletter for homeowners association * Managed Website content * Liaison for Web conferencing for small group reviews * Research new products and vendors for decision makers * Assist in developing proposals for multi-million dollar government contracts * Liaison, development, and testing of Content Development Suite software to streamline processes and increase productivity of courseware development team EVENT MANAGEMENT * Setup, coordination, and service various events including both social programs and trade-shows, resulting in highly satisfied customers. * Demonstrated proprietary products at international convention and corporate events * Managed personal fundraising for annual event for local animal organization TEAM DEVELOPMENT * Performed new employee orientations and evaluation of skills * Developed performance appraisal forms * Performed salary surveys to ensure equity and help retention * Managed company leave program PROCESS MANAGEMENT * Reorganized reference library and processes in preparation for ISO 9000 certification * Performed I-9 audit checks ensuring regulatory compliance * Performed training needs analysis on various projects to determine direction of training programs Career History FlightSafety Services Corporation, Senior Courseware Developer 2003-present RE/MAX International, Inc., Support/Training Analyst 2000-2003 Holiday Inn, Banquet Staff 2000-2003 RE/MAX International, Inc., Web Services Coordinator 1999-2000 RE/MAX International, Inc., Human Resources Assistant 1998-1999 Education M.B.A. With Honors, Webster University, St. Louis, MO B.S. Aviation Operation, Minor in Management, Metropolitan State College of Denver, CO Awards Annual Peer Award for Service Excellence (FlightSafety Services)2005 Organizations Louisiana Purchase II Homeowners Association - Vice President Big Brothers/Big Sisters of Denver - Big Sister (2007) Webster University Alumni Chapter