Quality ManagerQuality/ISO AuditorQuality Specialist and coordinatorQualit

Posted on: 2007-06-02

7910 N. Caldwell Ave.. Apt#4 Niles, IL 60714 Home: 847-983-8436 Cell: 714-230-9477 Email:[email protected] My Ngoc Nguyen OBJECTIVE Quality Manager, Lead Quality Auditor and Quality Specialist SALARY AND WAGE PAY Annual: 40,000 – 50,000 Hour: $19.00- 24.00 PROFILES Over 7 years experience working on leadership, quality control and customer service cross training departments. Upscale proven history of successful management and production quality control. Expert at streamlining operations, increasing efficiency, and improving overall product quality. Warm, friendly, patiently and care of teamwork and client problem. Full attended customer’s satisfaction and care program. Ensures all internal auditors meet qualification requirements Trains internal auditors Trends internal audit data for reporting to Trend Analysis Team and management review Facilitates internal audit responses with auditees Maintains supplier program by scheduling, performing and documenting supplier audits in accordance with relevant procedures and standards Work independently and perform well under pressure. HIGHLIGHTS OF QUALIFICATIONS CQA, CQT, CQI and CQE Certificates Manufacture GD and Advantage Blue Print Reading Certificate ASQ study case in process of certificate EXPERIENCE Quality Specialist, Coordinator and ISO Auditor 2006-2007 Decardy Diecasting, Chicago IL Self - starter resourceful and self- reliant. No supervision. Follow client instructions with great accuracy. Very tactful and courteous and willingness to work, listen and help other co-workers and customers. Very effective in dealing with clients, warm and comfort and full share knowledge when important issues come. Learn new job with quick adjustment at high level of competency Maintains quality internal audit program Functions as lead auditor for all internal audits, including documentation of audit reports Maintains internal audit schedule Maintains supplier program by scheduling, performing and documenting supplier audits in accordance with relevant procedures and standards Work independently and perform well under pressure. Quality assurance 1995 - 2004 John O. Butler, Chicago, IL Excellent communication and documentation skills required. Team work and support overseas refugee training program offer by PRPC and ICMC Quality control inspector and manufacture leader cross training. Use equipment to involves and well performing physical testing and inspection supplies and other international parts. Overall lead experience to co-worker, to operate machine and work with speed and accuracy high production. Well being training and responsibilities include inventory and tolerance work and experience about instruments and machine. Assists as Quality Assurance Manager with customer audits and audit responses. Quality Lead Auditor and Supervisor 1991-1995 John O. Butler, Chicago,IL Successful as a team leader working in Quality Assurance Dept. Using a lot of data entry, knowledge of MS Excel and other instruments. Thoroughly knows and follows correct procedures. Have comprehensive phases of quality control job. Excellent grasp of detail. Answer all the question stated from employer to clarify procedures and process. Regularly explained processes and produces to others. Outstanding teamwork and supervisor‘s person. Responsible for all levels of quality control/quality assurance Monitored chemical and physical test procedures and results Maintained X-ray calibration and certification Identified developed and secured alternate raw materials. Worked closely with the production and shipping departments Computer Technician Two years service Apple (Mac) and IBM laser and dot printer. Service Chicago land, North Brook and Glenview schools. Internet on line sale and EBay expert Self - employee Honor and become full self employee as Special Merchandise Cooperation (SMC) EBay expert on line sale. Own web sites as www.mytherineeshop.com, www.mytherinevita.com http://my.ebay.com/ws/eBayISAPI.dll?MyeBay EDUCATION Tooling and Manufacturing Association, Quality Control Academy 2006 - 2007 Completed online sale training of Internet sale and EBay expert sale person. 2004 - 2006 John O Butler Provided Trading University. 1995-2003 Oakton Community College, Des Plaines in Illinois. 1992-1994 BA study in Trading University in TPHCM, South of Vietnam. 1987-1989 REFERENCE Dr. Peter Mauch President of Mauch and Associates (Quality Control Academy) Phone: 630-887-0113 Email: [email protected]