Insurance Underwriting Screener

Posted on: 2007-05-26

Michelle R. Schrader 620 Baird Ave. SE Paris, OH 44669 (330) 862-2911 Home (330) 489-5936 Work E-mail: [email protected] Education Ohio State University Columbus, OH June 2002 Bachelor of Arts from the College of Humanities with areas of concentration in English and Medieval and Renaissance Studies Kent State University Canton, OH August 1995 to June 1999 English Major Attended classes that transferred and contributed to Bachelor Degree Work Experience Nationwide Insurance Canton, OH August 2005 to Present Texas Auto Underwriting-New Business Screening • Screen automobile policies for accuracy. • Currently in training on PUL product renewal reviews. • Crossed-trained on Underwriting functions such as Loss Record Reviews and Tier Reviews. Nationwide Insurance Canton, OH March 2003 to August 2005 Service Representative II- Auto Call Support • Answer incoming calls from agents and policyholders. • Process mail correspondences for agents. • Process changes for the Texas Screening department. • Assist fellow associates for cross-training purposes. • Handle Standard and Nonstandard auto calls. • Assist customers and agents with billing issues for the monthly pay plan. Spherion Temporary Service Canton, OH Dec 2002 to March 2003 Professional Business Temporary- Anticipatory Hire Mortgage and Lien Customer Service Representative for Nationwide Insurance Martha Vance and Associates Columbus, OH Dec 2001 to August 2002 Professional Business Temporary Provided administrative support for Production Coordinator for Maronda Homes, Inc., of Ohio. • Worked with Excel, Microsoft Word, AS400, and Microsoft Access Lazarus Department Store Columbus, OH July 2001 to April 2002 Sales Associate Women’s Social Wear Department • Assisted clients in selection and purchase of social attire. • Provided extensive phone customer service. • Performed transactions on cash register. Jerome Schottenstein Center Columbus, OH Sept. 1999 to June 2001 at the Value City Arena Student Athletic Assistant Conversion Department- • Physically prepared sports arena for concerts and sporting events for the Ohio State University. Dillard’s Department Store Canton, OH May 1998 to Sept. 2001 Sales Associate Women’s Designer Department • Provided extensive customer service for clientele. • Rearranged merchandise and performed floor moves. • Performed transactions on cash register. The Feigenbaum Agency Canton, OH May 1996 to May 1998 Administrative Assistant Massachusetts Casualty Insurance • Processed information needed for disability insurance underwriting. • Organized annual social event for company president. • Maintained computer documents and databases used by internal vendors. • Prepared insurance proposals and spreadsheets used in clientele presentations. • Worked with Lotus Notes, ACT, Microsoft Word, and Excel. Nationwide Activities • United Way Committee Representative for Auto Call Support in 2004. • United Way Day of Caring Representative for Auto Call Support in 2004 and Texas Auto Screening in 2006. • Participant in the WAM program in 2004 and 2005. • ImagiNationwide participant in 2006. • College of Dreams Presenter in 2006 for Texas Screening.