property management

Posted on: 2007-05-24

VICKY MORALES P.O. Box 4773 Winter Park, FL 32793 Phone: (321) 274-6149 E_Mail Address: [email protected] CAREER OBJECTIVE: To obtain a challenging and responsible position as a property or resident manager, where an individual with practical experience and excellent customer service skills will be valued. Prefer stable position in a pleasant atmosphere conducive to professional growth based on company objectives. SKILLS:  Bilingual / Spanish & English  Fluent in Microsoft Programs including Word, Outlook and Windows 98  Familiar with basic accounting concepts and familiar with Rent Roll and Yardi Programs. EDUCATION: Associates Degree: Cincinnati Metropolitan College Major: Marketing Date: June 1992 EMPLOYMENT: Banyan Realty Management Inc., Forest Edge Apts. – Orlando, FL (2002-2006) Resident Manager  Serve as Resident manager for leasing office; Managed a one person property of 48 units and sustained a 100% occupancy status, and a 128 Unit Property  Processed rental applications through compliance department according to state regulations  Input invoices through Yardi  Scheduled vendors  Prepared and submitted weekly and monthly reports.  Weekly safety meetings with staff. Accomplishments:  Promoted from leasing agent to Assistant Manager, then on to Activity Director for one of the senior communities, to Resident Manager.  Award recognitizion for Empathy towards residents Walden Management, Sunset Landing Apartments – Orlando, FL (2001-2002) Assistant Community Director  Collected rental payments; made daily deposits; verified accuracy of reports, input daily traffic, and applications, move outs, etc.  Prepared AMSI reports  Assisted in the eviction process and supervision of maintenance personnel. Universal Staffing Employment- Orlando, FL (2000-2001) Office Manager  Maintained and insured all data entered in star search database was timely and accurate  Maintained timesheets for hourly and monthly employees  Interviewed and hired airport personnel  Assisted in the reconstruction of the USE INC handbook. Ceebraid Signal, Dover Oaks Apartments – Orlando, FL (1998-2000) Leasing Agent  Handled maintenance requests and resident complaints  Answered multi-incoming phone lines  Maintained up to date resident files  Assisted manger in posting rent into the accounting books  Conducted move-out inspections to assure apartments were in superior condition for future residents.