Assistant Manager

Posted on: 2007-05-21

Alicia V. Wright 246 Roseville Ave Newark, NJ 07107 973-485-0627 [email protected] SUMMARY OF SKILLS:  A responsible, team player who can manage multiple tasks successfully to completion  Excellent Computer Skills; able to use the Microsoft Office Suite, QuickBooks A+, and MediSoft  Willing and able to learn new technology quickly and use it effectively  Energetic and Enthusiastic, a punctual, hard worker who can think on my feet and come up with the right solution to a situation  Strong Customer Service Skills: by listening to what the customer is really asking, can help them find what they’re looking for in a warm and friendly manner Experience: 1/06-11/06 Charlotte Russe Lakeland, FL Assistant Store Manager  A key holder who was responsible for the day to day operations of a fast paced retail store  Accurate with numbers; did register close outs, night deposits, scheduling of employees, inventory, and payroll (using QuickBooks A+)  Interviewed and hired new employees 10/04-3/06 Fredrick’s of Hollywood Lakeland, FL Assistant Manager  Exceeded preset selling quotas and was the top seller for five months consecutively  Set up display windows quarterly to attract new customers  Trained new employees before graduating them to the sales floor 10/02-12/03 Internal Family Medicine Lakeland, FL Medical Receptionist  Greet visitors, ascertain purpose of visit, interview patients in order to complete case histories, and forms such as intake and insurance forms, then direct them to appropriate staff  Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies  Arrange hospital admissions for patients 5/01-08/02 A.J. O’Neal Staffing Lakeland, FL Receptionist  Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations  Hear and resolve complaints from customers and public  Receive payment and record receipts for services Alicia Wright Page 2 Education: 5/07 Essex County College Newark, NJ Training Inc., WDP  Earned a certificate in Effective Business Communications and Computer Literacy  Enrolled in Summer II and Fall Classes to complete Associates Degree in Business Administration 1/04-8/05 Florida Metropolitan University Lakeland, FL  Took classes in Business Administration 9/03-12/03 Frontier Office Masters East Orange, NJ  Earned certificate in Office Management  Earned certificate in Microsoft Office Suite 9/99-5/01 Bernie L. Edmonson High School East Orange, NJ  Graduated with a diploma