Logistics consultant

Posted on: 2007-05-21

Patricia Baswell 1486 New Milford Rd. Atwater, OH 44201 330-325-1771 [email protected] Objective Seeking a Logistics position utilizing my vast transportation experience, interpersonal skills, problem solving and decision-making skills, and my entrepreneurial spirit. Customer Service Agent II 2005-2006 FedEx Freight · Consulted and assisted customers in LTL services. · Provided rate quotes for current and prospective customers. · Successfully re-opened several major accounts. · Utilized ACCOPS and CLARIFY systems. · Sold and booked expedited freight shipments. · Evaluated freight lanes for utilization. · Exceeded monthly sales goals by 264% · Generated upgrade revenue in excess of $250,000.00. · Nominated for “ Employee of the Month”. Owner/Sales Manager 1980-2005 Above and Beyond Transport · Developed business plan, advertising and marketing programs, and analyzed overhead and expenses to maximize profit potential. · Generated 90% of sales from strong referral business. · Selected and purchased capitol equipment and supplies. · Gained extensive expertise in sales, marketing, client relationship management and troubleshooting as an entrepreneur. Auditor Commercial Traffic Company 1990-1993 · Performed post-audit of U.S. military household goods freight bills. Patricia Baswell Page 2 Assistant Traffic Manager 1979-1984 Coastal Tank Lines · Supervised 10 rate analysts and department secretary. · Interpreted BCC and CTTL tariffs. · Updated and assisted in developing computerized billing. · Conducted rate studies and published new rates. · Instrumented combining customer service department within the traffic department. · Increasing sales by 23% within the first year of customer service department. University of Akron 1973-1975 · Associate Degree in Secretarial Science and Transportation. · Currently a junior at the University of Akron.