IT Specialist

Posted on: 2007-05-16

REBECCA J. GOOCH 149 Prewitt Drive Richmond, KY 40475 (859) 749-0692 [email protected] OBJECTIVE: Seek a position as an IT Administrator with an energetic team supporting the utmost performance and reliability of the iSeries mainframe platform that hosts everyday critical business applications. QUALIFICATIONS: • Reduce costs and increase customer satisfaction • Implement & manage business, hardware and software solutions • Streamline processes EXPERIENCE: 06/2006 – Present Toyotetsu America, Inc., Somerset, KY IT Specialist Perform system administration tasks for all iSeries users in addition to supporting ERP applications of CMS. ISeries specific tasks include: • ISeries & CMS User/group profile administration • Subsystem, jobqueue, & outqueue administration • AS400 job scheduler administration • Job processing, sequencing, & message handling • Backup/restore administration • PTF & CUMe downloads/application • Scheduling/implementation of operating system (OS/400) software upgrades • Periodic maintenance tasks including file & system reorganization • Service Director tools • AS400 device/printer configurations & support • Install iSeries Client Access for Windows on client PC & configure Client Access features for specific configurations including 5250 emulation, printers, data transfers, etc. • Use GUI tool “Operations Navigator” • IT Operations Procedure implementation • Use Query/400 tool • FTP / Transfer libraries & objects between two AS/400’s using a Save File • Use Program Development Tools (SEU, DFU, & PDM) 03/2005 – 06/06 Midway College, Midway, KY Jenzabar Tech Support & AS400 Systems Administrator Backup Administer and monitor online student registration utilizing Learning House software. Support staff & faculty with ERP application pkg Jenzabar. Provide AS400 technical support in absence of AS400 administrator or when needed. 12/2004 – 02/2005 UNITED STATES ACHIEVEMENT ACADEMY, INC., Lexington, KY Systems Administrator Provide AS400 technical & administrative support. Utilize image processing software, Adobe Photoshop 7.0 with creating original artwork, correcting color, retouching and compositing scanned images, and preparing professional-quality separations and electronic output. The iSeries or AS400 skills include the following: • User/group profile administration • Subsystem, jobqueue, & outqueue administration • AS400 job scheduler administration • Job processing, sequencing, & message handling • Backup/restore administration 11/1999 – 12/2004 SIMPLEX ENTERPRISES, INC., Stanford, KY Systems Consultant Provided consulting services in evaluating/solving technical problems for Toyota Tsusho Inc. client and their users. Analyzed existing systems and/or user needs to recommend and implement system changes. Managed and supported a multi-system iSeries midrange environment for a multi-billion dollar international corporation. ISeries skills included the following: • User/group profile administration • Subsystem, jobqueue, & outqueue administration • AS400 job scheduler administration • Job processing, sequencing, & message handling • AS400 help desk support for multiple offices • Backup/restore administration • PTF & CUMe downloads; loads, apply/ removals via PTF menu • Scheduling/implementation of operating system (OS/400) software upgrades • System monitoring tasks, problem resolution • Periodic maintenance tasks including file & system reorganization • Service Director tools • AS400 device/printer configurations • Install AS/400 Client Access Express software on a PC & configure Client Access features for specific configurations including 5250 emulation, printers, data transfers, etc. • FTP / Transfer libraries & objects between two AS/400’s using a Save File • Use Program Development Tools (SEU, DFU, & PDM) 05/1996 – 11/ 1999 MATSUSHITA ELECTRIC MOTOR CORP., Berea, KY Information Systems iSeries Technical Analyst Maintained and supported an iSeries midrange mainframe environment. Supported end users and maintained a formal integrated manufacturing system. Developed, created and implemented various management and production reports supporting end users. • User/group profile administration • Subsystem, jobqueue, & outqueue administration • AS400 job scheduler administration • Backup/restore administration • PTF downloads/installs, backup procedures, system monitoring tasks, problem resolution • Scheduling/implementation of operating system (OS/400) software upgrades • Query/400 • MAPICS XA application end-user support 04/1994 – 05/ 1996 McKECHNIE VEHICLE COMPONENTS, Nicholasville, KY Manufacturing Technical Support Created and maintained financial/production reports, spreadsheets, graphs, documents, letters, & other correspondence in a manufacturing environment. 05/1991 – 05/ 1994 CHRISTIAN APPALACHIAN PROJECT, Lancaster, KY Data Base Administrator Managed & supervised a multi-shift AS/400 Computer Operations Dept. • Created and implemented standard operating procedures • Developed annual budgets for Computer Operations • Query/400 • Managed daily job performance of computer operators HARDWARE AND SOFTWARE: Hardware: IBM iSeries (AS/400) IBM System/38 PC’s Laser printers Modems Line printers Tape drives Software: OS/400 OS/400 Operations Navigator IBM Client Access Express/IBM iSeries Access for Windows Windows 2000, XP CLP Query/400 Jetforms TL Ashford Robot/400 Microsoft Office Products Adobe Photoshop 7.0 ShowCase Strategy Timeline Proj Mgmnt Applications Support: MAPICS XA JDE Jenzabar CMS REFERENCES: Available upon request.