Personal Secretary

Posted on: 2007-05-15

119 E. THOMPKINS, COLUMBUS, OH 43202 • E-MAIL [email protected] (614)678-4434 DANIELLE TONINI PERSONAL SUMMARY Energetic, outgoing and high spirited Administrative Assistant, yet sensitive and composed. Detail-oriented with the ability to effectively manage sizeable workload and juggle priorities as needed. Accustomed to handle highly sensitive, confidential issues and can manage delicate situations calling for exceptional interpersonal skills. Strong client focus, with attention to detail and excellent follow through. EMPLOYMENT 01/2006 – 12/2006 THE SOUZA GROUP Pleasanton, Ca Court Reporting Firm Director of Production / Personal Secretary to Owner  Type wide range of letters, memos, reports.  Create and document transcripts, arrange appointments, maintain calendars, safeguard highly confidential client files and archives, general filing and assistance to clients  Open, screen, sort, and route incoming e-mail and packages/mail to office members.  Develop and manage office filing system, ensuring accurate upkeep of billing information and invoices. 08/2004 – 12/2006 BAJA FRESH Livermore, Ca Mexican Grill Shift Manager  Recruit, train and supervise three servers, seven cooks, kitchen staff and maintenance crew while performing customer service to English and Spanish speaking customers’. 11/2003 – 07/2004 SEARS Pleasanton, Ca Retail Store Loss Prevention Detective / Security  Built expertise at investigating, reporting and testifying on customer and associate related accidents, claims and audits.  Performed close surveillance watches on subjects and areas to detect fraudulent claims, thefts and illegal entry, 20 cameras and collaboration with Manager in the store with 50 direct contact employees. EDUCATION High School Diploma Bishop O’Dowd Oakland, Ca 1997-2001 LANGUAGE & SKILLS FLUENT in SPANISH Fluid training in MS WORD,OFFICE, ACCESS, OUTLOOK, EXCEL