A VERY DEDICATED AND PROFESSIONAL LOOKING FOR A PERMANT POSITION IN THE WORK FIE

Posted on: 2007-05-08

8101 s. Marshfield Chicago, Illinois 60620 (773)322-4522 [email protected] Andrea Young Objective To obtain a long-term career position in the business field that allows me to utilize my professionalism, customer service skills, training and experience. Experience 2007-present Leading Edge Recovery Chicago, IL Collections Representative  Make over 240 calls per day on dialer agent  Use communication and contact under FDCPA to collect past due debts  Take payments over phone such as credit card, checks and Quick Collect  Maintained a courteous attitude during conversation 2005-2007 A Millennium Temps Chicago ,IL Office assistant  Retrieve credit reports using NCO and Kroll Factual Data Software  Called Customers regarding loan applications  Filed all customer loan applications away  Responsible for stocking all supplies 2001-2003 Boulevard care center Chicago,IL Dietary clerk/Food Service Manager  Kept accurate records of the patients diet restrictions and changes  Responsible for Inventory and supplies  Followed all Sanitation laws according to city and state Education  2003-2004 College of Office Technology-Diploma Received in Computer Business  2000 Dawson Skill Center- certification in Food Service Management Skills 35 wpm typing, familiar with loan and credit software. Filing management, computer skills, call center, retail sales and customer service skills and collections training 8101 s. Marshfield Chicago, Illinois 60620 (773)322-4522 [email protected] Andrea Young Objective To obtain a long-term career position in the business field that allows me to utilize my professionalism, customer service skills, training and experience. Experience 2007-present Leading Edge Recovery Chicago, IL Collections Representative  Make over 240 calls per day on dialer agent  Use communication and contact under FDCPA to collect past due debts  Take payments over phone such as credit card, checks and Quick Collect  Maintained a courteous attitude during conversation 2005-2007 A Millennium Temps Chicago ,IL Office assistant  Retrieve credit reports using NCO and Kroll Factual Data Software  Called Customers regarding loan applications  Filed all customer loan applications away  Responsible for stocking all supplies 2001-2003 Boulevard care center Chicago,IL Dietary clerk/Food Service Manager  Kept accurate records of the patients diet restrictions and changes  Responsible for Inventory and supplies  Followed all Sanitation laws according to city and state Education  2003-2004 College of Office Technology-Diploma Received in Computer Business  2000 Dawson Skill Center- certification in Food Service Management Skills 35 wpm typing, familiar with loan and credit software. Filing management, computer skills, call center, retail sales and customer service skills and collections training