Business Services Sales Manager

Posted on: 2007-04-21

JILL DOUGLASS 1433 ABERS CREEK ROAD • PITTSBURGH, PA 15239 • PHONE 412.793.7046 • E-MAIL [email protected] OBJECTIVE To benefit a company that can use a professional with outstanding management skills, sales, marketing, customer service and the ability to manage operations for maximum profitability. WORK EXPERIENCE [ 2006 - present] CompUSA [Pittsburgh, PA ] Business Services Sales Manager  Manages the marketing and selling of products and services to local small to medium size business customers and local government/education businesses.  Drive controlled growth of sales and gross margin to meet personal and sales team goals for my Business Sales Representatives. Gross sales exceeded $2 million dollars and sales increased by 20% from last year’s forecast that show potential growth.  Compile and maintain lists of prospective customers to develop new accounts and to expand customer base. Client base increased by 25% of new prospects for 2006.  Initiates mail, telephone contact, and secures appointments to follow up with current and potential customers to ensure satisfaction with products and services offered.  Quotes prices and credit terms to prepare sales contracts for orders obtained and maintain a relationship with Value Added Resellers.  Member of the Monroeville Chamber of Commerce. Officer on the New Membership Committee. [ 2002 – 2006] CompUSA Assistant Sales Manager  Assists store management in driving retail, commercial and service sales throughout the store and implementing sales/marketing strategies to improve sales volume and margin.  Responsible for execution of monthly endcaps programs, bulk stock presentations, and maintaining daily merchandising standards throughout the store.  Ensures daily price changes, verifies weekly ad preparation, and compliant with monthly planograms.  Performs monthly store audits, creates sales goals for team members, prepare daily sales in each department on Excel spreadsheet, participates in daily conference calls, and conducts morning/evening meting to go over strategies and solutions with team members. [1997-2002] CompUSA Merchandise Manager  Responsible for managing merchandise activities, stocking of products on sales floor, and the displaying of pricing signs and shelf labels.  Conducts 4’ and 4” daily walks.  Maintains Merchandising Guide Book  Analyses top 10 SKU list for merchandising needs  Ensures pleasant and productive shopping experience for customers by merchandising store to promote products and ease of shopping. TECHNICAL SKILLS Trained in Microsoft Office, Siebel, SAP, Publisher, Outlook, Lotus Notes, Word Perfect, Windows 95, 98, ME, XP, and Vista. Knowledgeable in the functionally of computers and home electronics. EDUCATION [ 1977 - 1981 ] Edinboro State University Edinboro, PA B.A. Natural Science and Mathematics AWARDS RECEIVED  Operational Excellence 2002  Outstanding Customer Service Award 2001  Team Member of the Year Award 2000  Customer Satisfaction Award 1999  Outstanding Performance Award 1998