Broker Associate

Posted on: 2007-04-16

Linda Boone 7491 W. Colony Park Dr Tucson, AZ 85743 C: (520) 237-6440 [email protected] PROFILE: A detail oriented, self-motivated professional with over 20 years in Real Estate sales and customer service. Expertise lies in analyzing and developing office procedures, tracking and evaluating data, to improve production. Leads by example and applies a hands-on mentoring style of management and training. Recognizes strengths of team members and uses all available assets to meet and exceed company’s objectives. HIGHLIGHTS OF QUALIFICATIONS Excellent InterpersonalSkills Team Player and Leader Mentor Style Training Analyze Office Procedures Sales Management and Support Project Management Forecasting Strategic Planning Operations Management Evaluate performance of Agents Strong Leadership Skills Problem Solving and ListeningSkills Time-Management SELECTED ACHIEVEMENTS Analyzed operating procedures restructured and implemented improvements in office procedures. RESULT: Clear and concise direction for staff and sales agents to follow. Recognized goal orientated achievements for sales staff. Created performance appraisals and income scale, disciplinary reviews and new employee/sales agents training manual. RESULT: Productivity improved 25% due to training and support, became more accountable for their time and visualized goals achieved. Managed day to day office problems, applied leadership, organizational and communication skills to create a map for guidance, to delegate tasks to all personnel and to work closely with outsourced vendors. RESULT: Office ran smoothly, vendors had confidence in company and production increased. Tracked and analyzed business activity with 25 investors. Implemented a program, to focus on gaining 20% return of investor’s money. RESULT: Improved focus of meetings between investors and company. Business plans and areas of improvement were implemented. Planned weekly meetings with sales staff to advise where our direction of company was heading. Counseled one on one private meeting with each individual to create desire and implement goals to achieve. Organized marketing program to increase clients. Customized all documents needed for event and communicated with vendors and instructors. RESULT: Increased customer base by 40%, created income for sales agents. Located and Set-up a new office for second location in Phoenix, reviewed lease contracts, responsible for hiring and training staff. Trained manager for new location and traveled to Phoenix, every two weeks to have staff and sales agent meetings, to discuss our projections and implement procedures to achieve and exceed goals. Responsible for reviewing all listing and sales contracts before signing off on them and prepare for annual Real Estate audit. EDUCATION University of Phoenix, Bachelor of Arts in Business Administration, currently enrolled Training: Floyd Wick man’s Sales Academy/Master Sales Society, Leadership Training Graduate (LTG) Broker License in Illinois and Arizona PROFESSIONAL EXPERIENCE Re/Max All Executives – Tucson AZ – Broker Associate 2006-Present •Residential Sales, mentoring other sales agents OPRAZ (ONE PERCENT REALITY) – Manager/Real Estate Broker, Tucson Region 2005-2006 •Set up Office in Tucson with home base in Austin Texas •Recruited and accountable to management to significantly boost revenue growth and profitability. •Developed an excellent recruitment and training program to ensure team understands and utilizes proper client solutions for individual agent and company success. •Decisively plan for maximum use of resources and build strong teams by selecting, managing and constantly inspiring high talent real estate agents to perform for optimum results. •Mitigate risks by closely monitoring team success, and providing positive feedback for improved performance. •Cultivate key relationships with customers, management and sales team to ensure operational excellence. •Responsible for all files in office to prepare for Real Estate yearly Audit. BOB COHN REALTY – Tucson AZ – Designated Broker/Manager/Corporate Secretary 2002-2005 •Acted as advisor and consultant to the company President on agent and internal process matters. •Actively recruited and successfully launched Phoenix office, with responsibility for all licensing, staffing, compensation plans, accounts payable and approval authority on sales contracts. •Managed multiple aspects of the business including recruitment, training, developing and terminating employees and independent brokers, client acquisition and retention, and resolving customer and operating issues. •Designed and implemented a number of internal systems ensuring cost containment and efficiency. RE/MAX CENTRAL – Roselle IL – Independent Contractor/Sales Associate/Broker 1983--2001 •Resourcefully provided real estate consultation and customer service for residential property sales. •Decisively performed marketing functions ranging from open houses to preparing sales materials to executing sales contracts. •Successfully grossed upwards of $6M annually, requiring hiring and managing my own staff. ADDITIONAL EXPERIENCE Over 10 years experience in the credit industry plus marketing and advertising. Effective skills in public speaking and in charge of running company meetings. TECHNICAL QUALIFICATIONS MS Windows, MS Office, Word, Excel, Power Point, Photo Shop