District Field Supervisor

Posted on: 2007-04-09

LYDIA L. LANG 103 S. 26th Street South Bend, IN 46615 H(574) 234-9311 [email protected] Experienced professional offers the following key strengths:  Extensive background in sales and merchandising in a wide range of retail operations.  Expertise in supervising a large staff to accomplish the assigned objectives.  Proven ability to train and motivate personnel to perform as required.  Proficiency in working independently and meeting deadlines without on-site supervision.  Demonstrated skills in developing and strengthening customer relationships.  Strong verbal communications and ability to adapt style as necessary in a given situation.  Flexibility in adjusting focus to increase priority where needed.  High level of professionalism in the performance of all job duties. PROFESSIONAL EXPERIENCE LEVY HOME ENTERTAINMENT, Hillside, IL 2004 – Present Book distributor and third-party merchandiser for various retail stores. District Field Supervisor, South Bend, IN  Supervise 50+ representatives that perform sales and merchandising services at 150 stores.  Train and motivate new representatives to perform in the desired manner.  Ensure each representative is fulfilling the required duties in each of the stores.  Maintain continual contact with staff via phone, email, and personal visits.  Interact with store management personnel to resolve issues and identify additional requirements HALLMARK CARDS, Kansas City, MO 2002 – 2004 Territory Assistant, South Bend, IN  Hired and trained representatives to conduct merchandising activities in chain stores.  Supervised new store sets and resets. BECKETT & ASSOCIATES, Chicago, IL 2002 – 2004 Sales Representative, South Bend, IN  Serviced Meijer stores with collectible and trading card products. R. J. REYNOLDS, Winston-Salem, NC 1995 – 2002 Area Retail Representative, South Bend, IN  Performed sales and merchandising duties in 200 retail stores throughout southern Michigan and northern Indiana. Additional employment – details provided upon request. EDUCATION BETHEL COLLEGE, Mishawaka, IN Completed 120 credit hours toward Bachelor of Science in Organizational Management BAUDER COLLEGE, Arlington, TX Associate of Arts in Merchandising, 1986 REFERENCES Excellent references available upon request