Mortgage Loan Specialist

Posted on: 2007-03-30

Juliana Camacho 2751 Monument Blvd. Apt.#14, Concord, CA.94520• [email protected] • Cell: 925-759-8034 Objective: To learn job skills to advance my knowledge and progress within the company Skills: Computer Skills Windows XP, MS-Excel, MS-Word, Outlook, & Various Mortgage Banking Applications Office Skills Typing: 40-50wpm, Alpha/Numeric Filing, Manage Inventory, Ability to Multi-task, & Experience: Wells Fargo Home Mortgage, Concord, CA Sept. 2005- Current Mortgage Relationship Specialist Provide quality customer service/sales to Wholesale Mtg. Brokers & support to Sub-Prime Wholesale Underwriters & AE’s. Collect prior to doc & prior to funding conditions for Loans Review & satisfy conditions ensuring Underwriting Guidelines are met Cross-sell Sub-Prime Mortgage Products Calculate rates according to products, programs, & adjustments then price loans prior to docs for final rates & rebates Call out Verification of Employment, Verification of Mortgage & Rent on borrowers Review loan files for completeness & accuracy Prepare Flood Notice Documents & Disclosures and send to borrowers as well as receiving and reviewing prior to docs Train new employees passing on valued pointers in Customer Relations Track pipeline daily to ensure satisfactory customer service Office Team Staffing Agency, Concord, CA Aug. 2005 – Sept. 2005 Placement: Wells Fargo Home Mortgage Mortgage Relationship Specialist Wells Fargo Home Mortgage , Concord, CA July 2004- May 2005 Operations Analyst Contemporary Staffing Agency, Concord, CA March 2004 – July 2004 Placement: Wells Fargo Home Mortgage Operations Analyst Operations Analyst May 2002- March 2004 Audited conventional loans to ensure quality control standards are met Corrected loans to comply with the home mortgage disclosure act Investigated active loans for accuracy by quality control and maintained database records Established Auditing rules and created user-training manuals Cross trained a group of 8 staff members Communicated with brokers on a daily basis regarding condition documents needed for loan processor Provided switchboard assistance and answered basic mortgage application questions Coordinated group meetings to strategize ongoing issues Motivated and collaborated with members to achieve maximum quality Prepared spreadsheets for managers Data Entry & File Clerk Feb. 2002 -May 2002 Responsible for registering incoming documents into database Labeled codes on loan documentations File records in alphabetical order or by subject matter Reviewed incoming material and sorted according to file system In charge of shipping and tracking records for all incoming and outgoing packages Maintained office materials in storage receptacle, such as file cabinet, drawer, or boxes