Human Resource Director

Posted on: 2007-03-22

Teresa Ricard 9002 Birmingham Court Richmond, Texas 77469 Home (281-) 545-1306 Cell (281) 384-9938 Executive profile Creative, enthusiastic, and energetic leader. Cultivates comprehension and contributes to business development initiatives, budgeting, and forecasting. Recognizes relevance of credibility, respect, fairness, accountability, integrity, pride, team spirit and retaining a work force empowered to confront challenges and overcome change. Professional Experience. News Corp Fox Television Stations, Inc., Houston, Texas 2000- 2006 After three years promoted to Fox 26. This Houston station ranks is in the tenth market. During this six years the station upgraded from analog to digital broadcast and the use of robotic camera operation in the studio. Started HDTV to mimic digital programming. Recently erected the tallest and most powerful radar doppler system in the US. Created local website with streaming video and viewer interaction.. Human Resource Director Department Head of Human Resources for the Houston stations, Fox 26, UPN, My 20, FTS-Regional Sports Network. Managing about three hundred employees and contract vendors with one HR headcount during the first three years. Built a credible and trustworthy Human Resource program including employee relations; recruiting and retention; training; compliance and regulatory reporting and audits; the performance management program; compensation administration; benefit administration; and employee incentive programs.  Successfully merged two stations, KRIV and KTXH. Re-organized engineering and engineering tech staff structure reducing headcount. Also worked hands on with the breakdown and sale of engineering systems for the previous UPN site.  Managed the EEO/AAP compliance programs for the company by creating an environment where diversity is both recognized and valued resulting in achieving the recommended annual AAP goals. Aced DOL audits.  Devised a plan and renovated the recruiting program to locate qualified candidates that had the potential to be incorporated into the succession plan.  Created fair and equitable recognition or performance re-direction. Avoided court room decisions and publicity by negotiating complex agreement packages between the employee and the company. Reduced complaints filed in 2006 to one ruled in our favor and zero employment law suits.  Managed/Negotiated employment contracts/packages maintaining a net 4.0 to 4.8 % overall increase annually. Annual Staff compensation increase of 3.6%  Implemented training tracks for leader and employee development directed by succession plan. Training was an integration of experts from the company and external sources.  Responsible for administration of benefit plans including Life, Medical, Dental, Vision, AD&D, Short/Long Term Disability, Metro Life, Pension, and 401K. With IT created local HR Intranet with links to benefit vendors. Incorporated additional innovative tools and services, locally.  Governed Safety and Security Programs. Safety included training, communication, emergency/ disaster planning and property/auto liability claims management. Security included daily quality control of Security Services, policy enforcement, threat assessment, and execution of corporate directives. News Corp Fox Cable Network Services, Houston, Texas 1997-2000 Houston Operations Center is the hub for FOX Sports Net (FSN) and related networks. At this location 16 different networks are broadcast through cable both nationally and internationally. Among the many updates and new systems implemented during this three period highlights included the expansion of five networks to sixteen; upgraded from analog/manually operated programming to digital operation; and integrated asset management and end-to-end broadcast monitoring and error detection systems. Human Resource Manager Created Human Resource presence and accountabilities locally. Partnered with executives, provided consultation, and delivered successful programs to recruit and retain technical staff; improved communications; rewarded performance and growth; created a positive, productive win-win work place. Managed 350-400 nationally without additional HR headcount.  Initiated Recruiting program for RF Engineers, Electrical Engineers, Mechanical Engineers, and Engineering techs. Conceptualized and implemented in-house technical training program for the severe Engineering Techs shortage.  Decentralized national trafficking and product distribution units in Houston, New York and Los Angeles to individual stations across the US. The systems transition appeared seamless to our network customers.  Compensation analysis revealed that key technical positions needed significant adjustment (38%). Developed a progressive comp strategy to reduce financial impact.  Collaborated, coordinated, and created training for Sr. Management, Management and staff in Houston and New York utilizing Company Executives, Company Legal Team, External Consultants, and Human Resources respectively.  Employee Champion. Pro-actively resolved problems through effective listening, negotiating and preventative measures. No lawsuits or claims were filed during my tenure at the Houston Fox unit. Also practiced strategies to avoid union formation in an industry where unions prevail. An attempt to incorporate the staff at Fox 26 was unsuccessful.  Set up Houston Net Ops Human Resource function in compliance of federal, state, and local laws, providing timely and legally compliant reports, responses, and audit requests. Garden Ridge Corporation, Stafford, TX 1994-1997 Human Resource Director Lead HR department in the key Human Resource responsibilities in this growing company. This position required organization, priority setting, and diplomacy. Processes were established, defined, direction given, vision shared and follow up for winning accomplishments. Provided for 175-225 employees varying with seasons.  Excellent communications with employees at all levels as well as the ability to consult and influence management regarding employment related issues, workforce issues, and analyzing trends.  Proposed video-training videos for use in current locations and planned expansion. Scripts, blocking, and taping all conducted at this location  Investigated and responded to employee complaints and claims to ensure consistent treatment and compliance to all federal, state and local laws- vastly successful TWCC arbitration  Directed recruiting and staffing for open positions. Maintained retention above company and industry standards for 13 months. Surpassed Diversity hiring goals. Accurately forecasted and managed labor cost below budget.  Directed administration, coordination, and implementation of the benefits program, payroll, and customer relations programs.  Administrated and audited safety programs, including file management of all Workers’ Compensation, property and general liability claims. Safety program netted zero claims for two consecutive years. Best record in the company.  Supervised all operations and facility maintenance  Generated fun, motivational , team building activities for all employees from hourly to the CEO Solo Serve Corporation Houston, TX 1991 - 1994 District Human Resource Manager Consulted with over thirty managers and fifteen Human Resource representatives. Employees per district ranged from a base of 350 to 550.  Organized and prioritized new location openings into a detailed schedule of events. Within two years, opened ten 10 locations on schedule and on budget.  Consultant and coach to existing and new location management on topics including employee performance, operations, customer service, staff development for future openings.  Performance management program was presented as a tool to build ownership and pride in the company. Coached managers to identify incentives for each employee and align their goals to achieve the business plan for respective locations.  Recognized high performers with high praise, rewards, awards, celebrations and promotions. Each unit developed a unique culture building pride in the company and their contributions.  Investigated all complaints and claims promptly and mediated solutions.  Defined, communicated, facilitated, and developed core competencies for Management, HR practitioners, and staff through training, audits, surveys and facility tours to advance our productivity and commitment of excellence to our customers. Education Louisiana State University BA with concentration in Business and Industrial Organizational Psychology Rice University Senior Professional Human Resource Numerous conferences and topical/legal updates in various media Participation and/or member of the following: SHRM Employment committee & Media HR Houston formerly known as HHRMA Volunteered at annual symposiums ABWA Provided scholarship recipients internships Federation of Houston Business Women Ft. Bend County Women’s Shelter Volunteer in fundraising and coaching women reentering workforce Youth Group speaker and traveler Emma Bowen Foundation Selected two scholarship candidates including four year internship Coordinated Women’s Weekend Retreats References furnished per request Summary Leader that understands business; understands competition; understands strategies and tactics to win; and translates HR efforts to contribute to challenges and successes of the company. A Human Resource Executive that champions company pride, internally and externally