Administrative Assistant - CSR

Posted on: 2007-03-20

JOCELYN HARRIS 1722 Mariposa Drive* Dallas, Texas 75228 214/321-7918*[email protected] QUALIFICATION SUMMARY ~Skilled and dedicated Executive Assistant with more than 20 years‘ experience coordinating, planning and supporting daily operational and administrative functions. ~Demonstrated capacity to provide comprehensive support for executive-level staff, excel at scheduling meetings, travel and expense reports, coordinating travel, special projects and managing all essential tasks ~Proven track record of accurately completing research, reporting, information management, and marketing-support activities within demanding time frames ~Adapt at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives ~Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages ~Assist in the preparation, compilation, and distribution of monthly accounting reports ~Handle and/or administer confidential documents ~Maintain accounting filing system ~Quick learner of company organization, policies, practices, and personnel in order to carry out responsibilities ~Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint), Visio, QuickBooks; Windows and Mac OS; type 65 wpm with complete accuracy PROFESSIONAL EXPERIENCE Common Knowledge Dallas, TX 03/2004-10/2005 Administrative Assistant/CS Specialist ·Served as liaison between panelists and project managers ·Solved panelists’ problems while they participated in online and telephone surveys ·Also scheduled conference calls and meetings, and developed correspondences. Propex Corp. Dallas, TX 08/1999-09/2001 Executive Assistant ·Provided high-level administrative support to Sr. Vice President of Sales, Sr. Vice President of Marketing and Director of Budgeting ·Handled calendars, including personal and professional events ·Made all senior executive travel and entertainment arrangements ·Screen all telephone calls to executives, as well as mail and email AllTemps Dallas, TX 01/1995-08/1999 Executive Assistant ·Provided clerical support to President of agency ·Handled calendar, including personal and professional events ·Prepared and composed correspondences and made travel and entertainment arrangements ·Screen all telephone calls to executives, as well as mail and email ·Maintain client and employee databases for mailing and communication purposes DART Dallas, TX 01/1983-12/1994 Administrative/Human Resources Assistant ·Performed administrative support as a floater ·Compiled and analyzed data and filing systems within departments ·Developed internal and external correspondence that facilitated effective communication and transfer of information between departments, etc. ·Developed the human resources department standards of procedures ·Reviewed all incoming resumes all new positions and recommendations for new hires ·Implemented design of interoffice memorandum template as well as new hire packets Arthur Andersen & Co. Dallas, TX 01/1979-10/1982 Administrative Assistant/Floater ·Performed administrative support in various departments ·Type correspondence and meeting minutes for project reviews and department meetings ·Tracked and maintained action items from meetings ·Prepared official accounting documents for review by partner(s) prior to submitting to client(s) ·Liaison between client support staff and accounting staff or partner(s) ·Relief switchboard operator when needed EDUCATION Collin County Community College A.A., Secretarial Science Kilgore Jr. College Paralegal Studies: Legal Research and Writing, Introduction to Law, Introduction to Paralegal Studies, Contracts, Wills, Trusts, Probate Administration, Law Office Management, and Criminal Law and Procedure