OFFICE SUPPORT

Posted on: 2007-03-15

Andrea Mayfield 414 Deckner Ave Sw, Upper Unit ∙Atlanta∙GA ∙ 30310 [email protected] 404.697.4195 WILLING TO RELOCATE NOTARY PUBLIC a plus, inc Atlanta GA July, 05 – Present Office Support/Customer Service/Administrative/Collection/General AP/AR/Shipping Clerk - Duties include/but not limited to, All Inbound calls, Inside sales of Fireplace/Garage Doors parts/Plaster Mantel (Glass doors, Refractory Panel etc.) Prepared price quotes for inbound call customers and website order customer, along with preparing Bid proposals for builders with new or existing contracts. Order Entry, payment process of incoming call as well as process service calls for warranty customers. Responsible for follow-up, shipment, and customer satisfaction. Handle customer complaints from merchandise to driving to the service given by the crew. Collection of funds from work done and no payment received or, received insufficient funds. Copy and prepare checks for daily deposit, and assist with payment posting process. Sunrise Bank of Atlanta Atlanta GA Jan., 05 – July, 05 Executive Assistant to the President Assisted in the SBA loan process, prepared, copied, and mailed construction plans to underwriters for estimates. Responsible for Event planning for 100 or more, coordinating menu, RSVP of guest, prepare name badges, and collected fees for the event. Maintained calendar, made travel arrangements (air, hotel, rental car). Prepared expense report and reconciled invoices for payment. Responsible for weekly Sales Commission report. Smith Barney Washington DC/Atl GA Sept, 00 – Dec., 03 Sales Assistant Handled new account paperwork process for new clients. Input cost basis for stock sold or purchased. Issued monthly checks, e-delivery of statements, transferred funds domestically and overseas. Prepare Financial Wealth Management Plan for existing and new clients. Contact person for clients needing help using our services online. Handle client issues and concerns regarding their account. CACI Arlington VA Jan., 1999 – Sept., 00 Account Manager/ Inside Sales Prepared and generated demographic reports for clients needing Census Data information. Responsible for ALL Inbound calls through our 800#, and assisting clients with customized map orders, reports, and book. Reached and maintained Book, Software, and Paper report monthly sales quota. Customer Service point of contact for clients needing assistance using our website. Responsible for collection issues. COMPUTER KNOWLEDGE: Excel, Word, Access, ACT, NEXTGEN, Outlook, Adobe Acrobat, GroupWise, Peachtree, Quotes PLUS 32 Andrea Mayfield 414 Deckner Ave Sw, Upper Unit Atlanta∙GA∙30310 [email protected] 404.697.4195 Other Professional Experience Shepherd Construction/Paramount Staffing 11/04 - 12/04 Atlanta GA Office Manager Responsible for payroll for Asphalt construction company. Complied and balanced tickets for material used daily and sent to corporate office scheduled Hauling truckers for next day assignments. Daily report given to the DOT Manger for project assignment for that day. Ranstad Employment Agency, 11/1996-1/1999 Washington, DC Georgetown University Hospital Lombardi Cancer Center Medical Transcriptions for Hematology/Oncology Department. Worked for 5 doctors where I transcribed the evaluation of a patient visit. Answered several incoming calls, scheduled appointments for patients. Assisted with ordering prescriptions from the pharmacy, setting up hospice, and completing paperwork for death certificates of cancer patients Citicorp Investment Service/Financial Management Administrative Assistant/ Liaison Assisted in back office operations for brokers and sales associates. Research client blotters for compliance audits, complied and maintained client files. Answer several incoming calls, along with mail distribution. Floater between branches Citicorp/Citibank Citicorp Database Administrator for Human Resources Department Posted new job requisitions in system and on Job Line. Responsible for processing new hire paperwork, drug test, finger printing, picture Id’s, and payroll distribution. Responsible for reviewing resume for positions available, conducting telephone interviews, and scheduling candidates to come in for interview with recruiter. Assisted in administering test process for our Bank Teller position Skills Typing 45 wpm, Data Entry 10,000 kspm, 10-key machine, copier, fax, microfiche, switchboard 45 +, filing, AP/AR, Cost Accounting, Invoicing, Verbal/Written Communication, professional, confidential, high-energy, customer service, and detailed-oriented. RFERENCES AVAILABLE