Sr. Administrative Assistant / Customer Service Representative
Posted on: 2007-03-15
KIM-MARIE BRYANT 220 Wichita Way, B • Huntington Beach, CA. 92648 • Phone: 714-580-9997 Email: [email protected] SUMMARY: Regarded as a creative and innovative professional with a proven record of delivering outstanding results in the areas of client development, consultative selling, account & employee management, marketing and relationship building. PROFESSIONAL EXPERIENCE: PLB ENTERPRISES, INCORPORATED Huntington Beach, CA……………………….10/2005-Present PLB is a manufacturers sublet-contractor Brokerage Company dealing with several print manufacturing companies in a liaison capacity. Sr. Administrative Assistant / Customer Service Representative Responsible for overseeing the commercial division’s cultivation of print media prospects/clients, accounts payables & receivables, promotion material, and alike. President’s liaison to clients and public. Organize jobs, books and research all aspects of business in accordance w/ upper management. RETAIL MORTGAGE LOAN PROCESSOR…………………………………………………02/2002- 10/2005 In charge of the processing of all originated client files in association with the borrower, assessor, appraisers, surveyors, title and escrow companies, etc. Responsible for insuring that all information required is submitted properly and that all needs/desires of the borrower, vendors, and corporate office are met from inception through compliance for the following companies: Etrade Mortgage Corporation, Independent Mortgage Corporation, Instafi.com PLB ENTERPRISES, INCORPORATED Huntington Beach, CA………………………06/1999- 12/2001 PLB is a manufacturers sublet-contractor Brokerage Company dealing with several print manufacturing companies in a liaison capacity. Account Executive Responsible for the sales, marketing, and strategic management of the commercial division of the company within given territory – research, cultivation, marketing, management, and maintenance of all print media clients. Increased client/product efficiencies through quality vendor relations Enlarged key account volume by 20% Originated expansion of sales penetration in the Northwest 4Introduced featured advertising to southern California market. MOORE GRAPHIC SERVICES Minneapolis, MN………………………………………..08/1997- 05/1999 Regional Account Executive – CASBU Accountable for the introduction of the technical publications book manufacturing division in southern California. Handled all issues/ matters relative to the growth and maintenance of territory. Responsible for the presentation, initial development, training, and continuation of the technical publications division within the So. Cal. region. Produced profitable sales through knowledge of client/product alliance, adept presentations & dedicated follow-through. Introduced three Fortune 500 accounts that generated a 10% increase within the SBU nationally. Coordinated vendor-corporate relations and solution issues. KNI, INCORPORATED Anaheim, CA ……………………………………………………...01/1989- 07/1997 Account Executive – Book Manufacturing Charged with the cultivation, expansion and management of assigned territory within the So. Cal. region. Corporate-wide recognition as Sales Person of the Year in 1993 and 1996. Analyzed division/operational needs that created substantial corporate earnings increase. Annual increase of sales productivity averaged at 18% yearly. PROFESSIONAL AFFILIATIONS American Business Women’s Association Irvine, CA. Chapter. 1991- Present National Association of Female Executives California Region. 1993- Present Miller Hieman Executive Group So. Cal Region. 1999- 2002