Administrative Assistant

Posted on: 2007-03-12

Pamela Hamlin 8445 Stuhldreher St., NW Massillon, OH 44646 Phone: (330) 832-6882 home (330) 327-0379 cell Email:[email protected] Key Skills: Office management, administrative skills Credit professional with credit and collections expertise Detailed oriented, risk taker, task challenger Strong interpersonal skills and solid team player Well organized, proficient in time management Set high goals for myself and achieve them Computer proficiency, across a range of applications, including: MS Word, Excel, PowerPoint, QAD, Bluebird, O’Neill, Great Plains, MAS90(Acctg and credit card processing), PeopleSoft, Profit Tool, Sabre, Lotus 123, WordPerfect, Perfect Commerce, Windows 2000, XP, Office, Illustrator, Paint Shop Pro, QuickBooks, JDE, Perfection, AR:Millenium, Outlook, ACT, Personal Web Design, 10-key touch, all major office machines, email Professional Experience: 6/2006-1/2007 YRCW, Akron Administrative Assistant to VP of ESI, Victoria Strauss. Coordinated travel; set-up meetings; created PowerPoint presentations; monthly departmental auditing (Khalix); new hire set-ups; supply ordering(Perfect Commerce); maintained calendars for several directs under Mrs. Strauss; expense reports (PeopleSoft); security liason. 1/2006-3/2006 Contractor for Accountemps. Last assignment was at Minerva Enterprises, Inc. Completed the transfer of all accounting functions from Addpac to QuickBooks. 2/2004-1/2006 Buckeye Nutrition, Dalton Primary responsibilities include credit and collections, coordinating orders and invoicing backup. Interacting with sales associates, trucking companies and customers. Also performed all the cash receiving/allocation functions and setup and maintained customer files.(Reason for leaving: Company downsizing.) 2/2003-2/2004 Contractor Timken Company, Canton Primary responsibilities include collections, coordinating orders and invoicing for their Sundry accounts. Interacting with engineers, sales associates, trucking companies and customers. Creating and maintaining tracking spreadsheets pertaining to scrap sales and shipping. Reviewing D&B reports, working closely with the credit Manager, lowering their receivables 85% in less than 3 months. 6/2002-2/2003 Moved to Ohio to oversee the rebuilding of our home after a storm did major damage. 11/2001 - 5/2002 Pacific Coast Trane Sunnyvale, CA Billing Coordinator for Time and Materials (T/M) and Contracts. Interacted with technicians, dispatch, purchasing and customers. Responsible for creating invoices and credit memos. 10/2000 - 10/2001 Contractor Affymetrix, Inc. Santa Clara, CA Responsibilities included collections of national and worldwide accounts, for a company with revenues in excess of $250 million p.a. In just 7 months, I successfully reduced the over 90 days receivables from 27.5% to 11%, reduced the over 60 day items by 80% and reduced the risk of continued slow payments by creating a personal relationship with each account. Company DSO has been halved to 49 days in just four months. Other duties included assistance with billing and customer service. I developed and maintained an up to date tax exemption certificate file and tax rate spreadsheet, working closely with Vertex and each customer, to prepare Affymetrix’s state and local sales tax returns. I also received several awards as Top Performer in the collections department. 11/98 - 10-2000 Contractor IBeam Sunnyvale, CA Created and managed teams of up to 6 that directly and indirectly report to the collections department. I took on a personal challenge in locating and billing over $1 million in overlooked revenue. I created and maintained detailed logs on each customer, ensuring that billing and collections were kept up to date and reduced the DSO by over 50% to 45 days in just two months for a company with monthly revenues exceeding $3 million. (Company has since closed.) 1995 – 1997 ComputerWare Sunnyvale, CA Sr. Revenue Accountant for Apple’s largest worldwide wholesale distributor. Worked closely with the Controller, developing and maintaining the accounts receivable department which included billing and collections of worldwide customers. Managed the International billing department, including preparation of freight documents for shipments and Customs. Supported Credit Manager in credit decision process. Analyzed D&B reports and recommended credit limits. Notary Public Company closed in 2000. 1993 - 1995 Hancock Fabric Warehouse Santa Clara, CA Retail Store Manager Major Fabric Retail Store – responsible for hiring, managing and training of up to 20 employees, including sales, cashiering and customer service. Ordering of merchandise, displaying, banking and sales. Received company’s highest sales award 2 years in a row. Received “Excellence In Sales” award quarterly for 2.5 years. Store closed in 1998 1987 – 1993 Enchanted Weddings & Gifts Lower Lake, CA Gift and Bridal Store Owner Coordinated approximately 600 weddings and parties during the 7 years in business. Responsible for the hiring and training of 4 full time employees All aspects of running a business, such as Purchasing, Displays, Designer, Accounting, Sales and Event Planner, working closely with the customer and outside vendors, including hotels, travel and entertainment. Notary Public Other Projects throughout my career: Cost accounting: Setting up and implementing a successful procedure for capturing the true cost of labor and materials in the construction industry. Payroll: Maintained the manual payroll of over 100 union member employees. Credit, collections and receivables: Developed a successful division of the accounting department that relied only on the honesty of its customers. No formal plan was available till that time. The balance of their outstanding invoices dropped from over $2.5 million to just under $726,000 in just 6 months. Trained and managed several local and offsite employees to maintain the collections and billing department. Cash reconciliation: Developed and managed Excel spreadsheets to assure that cash was properly applied and deposited. Accounts payable: Assisted with maintaining accurate records and spreadsheets for payments to vendors. Managed a team of never less than 5 members in collections. Implemented training course for new employees — speeding profitability. Office management of a freight forwarding company in Texas and then in California: Prepared documents for international export, travel arrangements for company personnel and for customers. Negotiated contracts for freight shipments with steamship companies, airline and trucking companies. Traveled to headquarters in Tokyo, Japan to discuss and assist in creating new company procedures and employee benefits, including a promotion program for female employees. Education 1971–1973 NYU-Stony Brook, NY Associates Degree, Business References upon request.