Sales Associate

Posted on: 2007-03-06

Objective My objective is to obtain a position in a well established, stable work environment, where my skills and capabilities will be enhanced. I would like to be challenged in my work, with an opportunity to grow while meeting organizational objectives and demands. Qualifications My work experience has qualified me in customer service, administrative and office management, communications (both verbal and written), many years in a call center environment with excellent communication skills, data entry, diverse computer skills including Excel, Lotus, Microsoft Office Suite and ACD systems, Windows, AS400, Sibel, Outlook Express and Lotus Notes, Typing 45 wpm Education Alfred Ely Beach High School Graduate 1968, Savannah, Georgia; 1 year English Major, Norfolk State College 1968, Norfolk, Virginia; 1 year English Major, Notre Dame College 1969, Staten Island, New York 1970; South College Career School, Coursework in Business Administration and Computer Operations, Savannah, Georgia 1992 Relevant Experience CUSTOMER SERVICE/SALES – Sales, Technical services and account services to Cable Customers: Responsible for (a) placing orders for customers of various Catalog Companies, (b) booking, tracking and tracing of air cargo for Delta Air Logistics, collections of accounts, bad debt collections, skip tracing, bankruptcy response, billing, account payment, (d) inbound and outbound telemarketing of J. C. Penny Life Insurance, (e) product support for Pitney Bowes Small Office Systems, on-line technical assistance including account billing, sales and services, (f) provisioning and operation of casino snack bar, cashier services for casino patrons.; COMCAST COMMUNICATIONS, Feb 2005 to Feb 2007; Atlanta GA; DONNELLY COMMUNICATIONS, 9/2004 – Dec 2004; ATLANTA, GA; DELTA AIR LOGISTICS, 12/2001 - 11/2002; ATLANTA, GA; PRICE WIRELESS COMMUNICATIONS, 4/2000 - 7/2001; ATLANTA, GA; SITEL CORPORATION, 12/1999 - 3/2000 & 8/1996 - 1/1997; SAVANNAH, GA; J&W CORPORATION, FLAMINGO CASINO, 2/1997 - JULY 1998; PARADISE ISLAND, SC; MANAGEMENT/SUPERVISION/ADMINISTRATION - Responsible for the day to day operations of 1907 HOMESTAY, a bed and breakfast , including provisioning, hiring and managing cleaning staff, communications, advertising, booking and providing for guest:: Responsible for office management of various small business owners as owner operator of BROWN’S COMPUTER SERVICES, providing complete services including communications, office management, billing, customer support, payroll, reports, advertising and tax services:: Responsible for administrative functions in various departments of CHATHAM COUNTY COMMISSIONERS;1907 HOMESTAY, 12/2002 - 6/2004; Brooklyn, New York; BROWN’S COMPUTER SERVICES, 6/1980 - 5/1991; CHATHAM COUNTY COMMISSIONERS, 5/1992 - 4/1996 COMMUNICATIONS TECHNICIAN / TELEPHONE OPERATIONS - (a) Responsible for acceptance, planning and installations of Long Lines Telecommunications equipment, analog, data and fiber optics (b) Responsible for multi-line telephone operations for various European Countries; AT&T COMMUNICATIONS, 11/1970 - 5/1989; New York, New York Bonnie G. Brown 404-552-0623 404-353-5346 [email protected] References Available Upon Request