Posted on: 2007-02-26
Kathy McFarland 100 West 58th Apt.12E New York, NY 10019 (917)838-4218 [email protected] Objective To work in the Financial Industry utilizing my skills, experience, education, and knowledge obtained from being a successful business entrepreneur, administrator and investor. Skills Computer: Microsoft Office (Word, Excel, Power Point, Outlook), QuickBooks, Internet Administrative: Possess excellent organizational, management, and leadership abilities. Financial: Managed portfolio investing in stocks, real estate, annuities and bonds. Experience The Villa, Inc. Hot Springs, Arkansas 1998-2006 Administrator/Owner • Developed, owned, and operated 4 retail stores; The Villa Gift & Jewelry, The Villa Ladies Apparel, The Villa Bed & Bath, The Villa Outlet, a web-site and a mail-order catalog from fruition to sales of more than $1.5 million with an average increase of sales per year of 50%. Sold the business after 8 years for 6 times earnings. • Employed, trained, evaluated and managed over 30 employees. • Created, directed and implemented on-going radio/TV spots, promotional direct mail, postcards, newspaper/print ads, internet e-mails and a mail-order catalog. • Responsible for bookkeeping, managing bank accounts, payables, receivables, daily deposits, invoicing, creating budgets and interpreting financial statements. • Provided and trained extensive customer service assistance techniques utilizing strong communication skills for client interaction through written, verbal, internet and telephone communication. • Planned, implemented and promoted many events such as open houses, holiday parties, dinners, style shows, tournaments, silent auctions, and fundraisers working with caterers, florists, bartenders, models, security and valet attendants. • Ordered, stocked, maintained inventory, office supplies, equipment, and all services related to the day to day operations of four free standing businesses. • Handled all booking, arranging and planning of international/domestic travel including hotel accommodations, scheduling flights, dinner reservations, event/conference registration, rental cars, concerts, sporting events, theatre tickets, cruises, private villas for both personal and business purposes. • Meet and interacted with accountants, lawyers, insurance, and other professionals. • Created calendars, agendas, open-to-buy budget and expense reports for attendance to trade-shows for managers and vendor appointments. • Monitored daily, monthly and annual sales. Adjusted prices and margins accordingly to produce the highest yields of all products at any given time. • Built and maintained banking relationships for lines of credit, financing real estate and negotiating credit card, interest and fees. McFarland Eye Center Pine Bluff, Arkansas 1981-1998 Administrator/Executive Assistant • Developed and implemented a business plan that grew a solo practitioner medical clinic to a full-scale eye care facility including a retail optical shop, an out-patient surgical center in less than 5 years and grossing over $5 million in revenue. • Employed, managed, and trained 65+ employees. • Implemented a free vision screening program, patient transportation, networking events for referral building, employee incentive programs and patient relations. • Created and directed a marketing plan that included radio/TV spots, educational brochures, pamphlets, and direct mail, newspaper and magazine ads. • Researched and set-up computer hardware and software for patient record keeping, filing insurance claims, scheduling appointments, payables, receivables, bookkeeping, payroll, correspondence, and referrals. • Instrumental in working with State Health officials in meeting all standards and regulations for an ambulatory surgical center to meet requirements for all health care insurance reimbursements. • Attended conferences and made all travel arrangements for all employees. • Oversaw the day to day operations of the facility including ordering supplies, maintaining equipment, record keeping, and all business transactions. • Provided full administrative support for multiple physicians and medical professionals. • Worked with contractors, architects, bankers, in negotiating bids and contracts. Education • University of Arkansas Little Rock, AR Bachelors Degree in Education • Pines Vocational School Pine Bluff, AR Arkansas Real Estate Brokers License • William O’Neal CAN SLIM Program Santa Monica, CA Certificate • How to Master Charts & Manage Your Portfolio Los Angeles, CA Certificate • New York Interactive Media New York, NY Certificates in Word, Excel, Outlook, and Power Point. Board Appointments Board of Visitors for the Arkansas School of Math & Science and the Arts 2003-2006 Board Member Central Business Improvement District 2003-2006 Board Member Fifty for the Future 1997-2002 Board Member Trinity Episcopal Day School 1994-1997 Board Member Southeast Arkansas Arts & Science Center 1993-1997 References Available Upon Request