Meeting Management Specialist

Posted on: 2007-02-21

Heather Patti 969 Temple Drive #4 San Jose, CA 95117 Home Phone (408)243-8143 Cellular (408)394-5083 Skills: Bilingual (English / Spanish) Multi-line phones Type 60 WPM Excellent Customer Service Skills Excellent Organizational Skills Ten Key by Touch PC Literate Microsoft Word And Excel Quickbooks Pro Work Experience 2005-2006 Administrative Assistant, Valley Mechanical Corporation Performing a variety of duties including A/P, A/R, invoice entries in quickbooks. Customer Service, dispatch, collections, weekly budgets, monthly reconciliation of credit cards and bank statements, payroll and quarterly sales tax. 2000-2005 Meeting Management Specialist, Sodexho Inc. Performing a variety of duties from multi-line phones, catering billing, providing extensive support to administrative assistants, dispatch, scheduling meetings, room set-ups, organizing vido conference meetings and audio visual as a contractor for Hewlett Packard. Conference room and audio visual resource utilization reports. Electronic mail and voicemail. Organizing functions such as on site vendor shows and holiday craft fairs. 1998-2000 Accounting Manager, Computer Xtras Xpress Responsible for signing checks, AP/AR, collections, ADP payroll and bank deposits. Balance all accounts on credit terms / matching invoices with PO’s. Run credit checks. Weekly reconciliation of monthly budget. Responsible for all returns of merchandise. Monthly bank and credit card reconciliation. Customer service (Placing orders, dispatch, front desk). Interview prospective new hires. 1989-1998 Training Director, Tony Romas Trained new employees in their job duties and company procedures. Supervised crew of 20 employees. Created employee work schedule to ensure smooth workflow within the restaurant. Greeted and served clients. Acted as manager to resolve customer/server issues. Cash handling and bartending. Education 1988-2001 West Valley Community College Saratoga, CA Courses in Administration of Justice, Court Reporting, Accounting and Medical Terminology