receptionist/ Administrative Support

Posted on: 2007-02-21

Modesta Palomino 984 Diadem Drive San Jose, CA 96116 (408) 509-8145 Mobile (408) 928-3856 Message email:[email protected] OBJECTIVE: To secure a career in Receptionist/AA for a company that will benefit from my experience while providing career advancement opportunities. SKILLS: • MS Windows/98/2000/XP/Millenium • MultiLine Phone System • MSWord/Excel/PowerPoint/OutLook • Filing Alpha/Numeric • Type 35 WPM/Data Entry • Scheduling Appointments • Customer Service • 10 Key • General Office Machines • General Office Procedures • Understanding of Spanish • Front Lobby Reception PERSONAL QUALITIES: • Self-Motivated/Work Well Under Pressure • Punctual/Reliable • Enthusiastic • Team Player • Well Organized • Trainable • Strong Work Ethic • Courteous EDUCATION: Heald College Milpitas, Ca Medical Administration (In Progress) Independence High School San Jose, CA High School Diploma - Received EXPERIENCE: 2004 – 2005 Independence High School San Jose, CA Instructor’s Assistant – Volunteer Provided effective customer service per customer needs assessment and follow through need satisfaction with appropriate administrative services, as well as, excellent call management and distribution of incoming calls to appropriate departments and personnel per heavy multi-line phone system as needed. Major responsibilities included performing all facets of paperwork management and filing alpha numerically, as well as, auditing time regularly, verification and adjusting of attendance records, typing correspondence and confidential business documents per Windows/98 and 2000. Other duties included data entry and managing of information on database, developed business forms, prepared daily and monthly reports and performed other administrative duties as assigned. I also performed essential reception duties as assigned per greeting and directing students and visitors, in addition to, providing needed information.