Administrative assistant

Posted on: 2007-02-20

Apoorva Karkhanis Email: [email protected] 2322 Rambo Ct, Santa Clara, CA 95054 Tel: (408)249-5949 Looking for challenging position in your organization. WORK EXPERIENCE: Dec 2003 - Aug 2005 Administration/customer care Department: Worked for B.Braun, (I) a group of companies as an administrative and personnel assistant. The job functions included general administration of the office and handling daily correspondence in personnel and administrative areas. Interacting with other branch offices with proper correspondence and follow-ups. Also handling staff members’ personnel records and clearing their pending accounts. Attending to staff needs by providing sound working conditions. Maintenance of office equipment and inventory. Administrative task included ordering office supplies, filing, attending phones for the General Manager, some data entry etc. Handled customer care services to the prospective clients and present customers. Performed secretarial work and general office management included arranging for meetings and conferences. Coordinating with employer and employees was the integral part of the work. Job function also included creating reports and letters for managerial meetings. Worked for Sales/Marketing department: Sales and Marketing duties included pre-sales interactions with prospective customers and converting those into new clients. Interacting with customers and customer relationship management, resolving complaints through proper coordination with customer-care department. Tele-marketing experience for boosting sales. Public relation functions included routine correspondence and interaction with customers and managing their over-dues and recovery areas. Loan recovery functions included fulfillment of customer requirement for acquiring disbursement from loan institution. Dec 1996 - Jan 1998 Vaibhav Group of Compies as Administrative assistant and Personal Secretary. The job functions also included general administration of the office, meeting the public, making appointment and arrange conferences. To liaison with government bodies and outside agents. Also maintained office machinery records. Made arrangements for vehicle and tour bookings. Maintenance of library in the office and attending to customer care division. Arranged travel booking for the Managers and staff. Maintenance of confidential files. I also screened all the mails directed to the General Manager, answered all important telephone calls. Maintained proper communication, follow-up and correspondence with customers and outside agents. Handled personnel department and their records. Arrangement for advertisements and interviews. Maintaining staff records included appointments letter, confirmation, promotions, overtime, absenteeism, etc as well as company organization charts. Extensive experience handling very large amounts of currency. To co-ordinate with the employer and employees. Job functions also involved purchase department work such as checking the requisition, securing quotations, analyzing quotations, scheduling purchase and deliveries. Correspondence and communication by issuing purchase orders and follow-up for deliveries with contractors and suppliers. Please find me suitable for the available position so that I get a chance and opportunity to serve you my best. Academic Qualifications: 1. Completed MS WORD 2000 and MS EXCEL 2000, De Anza College, Cupertino (5 units) 2. Completed Personnel Management from De Anza College, Cupertino (3 units) 3. Post Graduate Diploma in Administrative Management (1st class), Mumbai University, INDIA 4. Bachelors of Arts (B.A) economics major, Mumbai University INDIA.