Quality Assurance Analyst

Posted on: 2007-02-13

Kim Farrow 4541 Sawnee trl nw Acworth,Ga.30102 404-200-4505 [email protected] Education: Kent State University – Kent, OH Business Administration INDUSTRY CERTIFICATES: Effective Methods of Software Testing Rational Team Test Fundamentals for Functional Testing, Boot Camp for Testers, Managed Healthcare Certificate SUMMARY: A seasoned health insurance professional, currently employed as a Senior Analyst/Tester with a prominent Health Insurance provider. My tenure thus far has been marked by consistent promotions of increasingly challenging and complex responsibilities. My present functions require me to possess an expert knowledge of all testing methodologies, as well as perform project management and planning tasks, including estimating status reporting, scope management and coordination of assignments. I have excellent communication, analytical and problem solving skills. Thinking \"outside the box\" is not good enough, as I subscribe to the belief that there is no \"box\". My communication skills coupled with my competencies has enabled me to obtain frequent Team Lead positions on several prominent projects. SKILLS: Operating systems: Windows NT server 4.0/98/95/2000, Unix, Sybase Web Browsers: Netscape, Microsoft Internet Explorer all versions Software: Clearquest, Rational (manual), Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Test Scripting, SQL, SQA Robot Software, Erisco, Oracle, IBM Risc 6000,Starteam EXPERIENCE: 10/2005-present I-Staff Consulting Senior Quality Analyst • Performed various contractual assignments consistent with Software Testing methodologies in Senior capacity roles • Creating test plans and test scripts • Proactive interaction with Developers and BA’s to assure team objectives are met or exceeded 02/97 to 05/2005 Anthem Insurance, BC/BS – Cincinnati, OH Senior Analyst/Tester • Perform Integration Testing of complex components of information systems that support Anthems business operations. • Verify that all business rules are satisfied before the application is promoted to User Acceptance Testing. • Perform project management and planning tasks including estimating, status reporting, scope management and coordination of assignments. • Review requirements documents, identify testing tools and review Rough Order of Magnitude estimates (ROMs). • Provide detailed task estimates, create Test Strategy documents and define test metrics. • Update the Test Strategy document, create or provide input into the creation of the Integration Test Plan, provide input into the creation of the Integration Testing environment, create Integration Test cases and test data. • Execute, document, evaluate Integration/Regression Test cases/results, evaluate the test results versus the expected results, log defects and evaluate the test metrics. Tract and correct defects and retest. • Expert knowledge of all testing methodologies (regression, acceptance, stress, load, unit, functional, etc). • Effective in the use of automated software testing tools. Environment: Unix, Sybase, Windows NT server4.0/95/98/2000, Microsoft Internet Explorer 4.0/5.0/5.5, Netscape, Microsoft Internet Explorer all versions, Clearquest, Rational, Test Scripting, SQL, SQA Robot Software, Erisco, Oracle, IBM Risc 6000, Defect reporting 06/94 to 11/95 Cigna Insurance – Cincinnati, OH Senior Claims Examiner • Processed HMO, Managed care, and Indemnity claims. • Audited claims processed by entry-level examiners. • Facilitated in the training of new examiners. • Consistently exceeded all production and quality goals. • Excellent knowledge of the claim payment process. • Expert ability to interpret and administrate various group policies. Environment: Windows ASA 400 11/80 to 06/88 Aetna Insurance – Cincinnati, OH Claims Examiner • Processed Medicare claims for the Ohio Retirement Systems along with disability claims. • Consistently exceeded all production and quality goals. • Received National Awards for Excellence. Environment: Windows ASA 400