cystomer service spec/leasing consultant

Posted on: 2007-02-12

MARA FINCH 2586 Elliot St Atlanta,GA 30318 Home: 678-953-1122 Alt.404-399-5496 I am currently looking for a fulltime position in customer service as I have held many temp positions in the past in customer care and many other fields absorbing full knowledge of what each position holds and providing exceptional customer service in the event while on the road and traveling with my band.I am now be settled in the state of GA and ready to take on a permanant position. Career Objective: To secure a position whereby my skills in project management, customer service, as well as marketing can be utilized. Experienced In: Software: Windows 95-XP, Microsoft Word, Microsoft Excel, Sonar, and Cube Base. Comprehensive knowledge in the following areas: Supervisory, Project Management, Retail Sales, Merchandising, Marketing, and Customer Service Call,Homecare,Music, Center-Cosmetics, Strong Verbal Communication Skills, Type 35-40 wpm Employment History: Palm Desert Apartment:Leasing Consultant- Aug 2006 to Jan Present\"TEMP\" Duties include:Phones multiple lines,fax,Computer \"Yardi\",filing,leasing,concessions,legal,ect ect. Pearson Government Solutions: Transcription Specialist - Nov 2005 to May 2006\"TEMP\" Duties include Transcribing government accounts between 3 data bases, using various software programs, ordering publications for Medicare clientele. Order processing, data entry and other various customer service requirements. Camperdown Homecare: Nurse Care Counselor - Aug 2005 to Present\"ONCALL\" Duties include assist persons in any type activity need ranging from private duties to medical assistance Data Pax: Level Three Operator - TEMP Duties include serving as many as 129 companies in assisting customers in various things such as maintenance of accounts, orders, call tags, fraudulent claims, company info and updates with consideration of exceptional customer care and service. Walgreens Pharmacy: Revlon Beauty Advisor - Sept 2003 to Feb 2004 Daily assignments included assisting customers with inquiries as to how to use and/or put on cosmetics, also reset and restock cosmetic areas for clients such as Revlon, L?Oreal, Almay?s and other well known name brands in the cosmetic industry. Duties also included assisting at the pharmacy help desk. R/A Entertainment/Embryoul Soul Production: Management Tech - Feb 2003 to Present Duties consist of arranging and providing music tracks, mix down the writing and arranging of vocals and music packages for various local and international artists and companies. ARISE: Assistant Coordinator/ Supervisor - Aug 2000 to May 2003 Trained and supervised 5 employees. Heavy focus on government assisted living individuals with developmental needs. Responsible for maintaining client records, employee time cards, as well as various work assignments. US WEST Communications: Customer Care Specialist - Feb 2000 to Jul 2000\"TEMP Responded to questions or complaints from customers, resolved customer related problems and provided technical advice or assistance. City of Tucson Parks and Recreation: Recreational Counselor - May 1997 to Dec 1999 Organized and provided summer and after school recreation activities for youths 6 to 10 years of age. Maintained daily and monthly reports regarding youth development. Communicated with parents and City officials regarding city sponsored program results. References available upon request