Managing Consultant

Posted on: 2007-01-22

Russell Kovar 1411 Yale Lane Schaumburg, IL 60193 Home: 847-891-4038 Cell: 847-951-4038 e-mail: [email protected] AREA OF EXPERTISE Team Building and Leadership / IT Productivity and Quality Improvement Change Management / Customer Relationship Management / Project & Program Management Information Technology leader with over 20 years of in-depth systems experience as a program and senior project manager in the consulting industry. A broad and diverse background, managing full project integration, large software development, package implementation, business process reengineering and mobile solution development. As a program manager for a large consulting firm, was responsible for directing the migration of major applications and development initiatives to an offshore model for a large retail client. Managed the development and delivery of wireless service management applications for clients in the utilities and cable sectors, where his responsibilities included client relationship management and end-to-end delivery of client software solutions. Prior to working in consulting, managed application development for a major financial institution and chaired the steering committee for five corporate banking departments. In his role as a Project Manager, he delivered major software development, quality assurance and software implementation projects on time and within budget. PROFESSIONAL EXPERIENCE DELTA INITIATIVE, LLC 2006 – Present Managing Consultant · Established new relationships with clients and senior level business contacts that paved the way on ongoing business opportunities. · Developed opportunities for new business and screened RFP’s for potential bidding opportunities · Perform project management of business development activities which improved the overall sales process · Develop and implement processes and systems that resulted in improved communications, contact follow-up and tracking of potential sales. STERLITE SOFTWARE USA 2005 – 2006 Senior Business Development Manager · Business Development and Client Manager for major technology driven clients · Perform project management of business development activities · Translating marketplace requirements into successful product and service offerings · New account relationships development o Acquired signed contract agreements with five new clients within a two month period HS2 SOLUTIONS, INC. 2004 – 2005 Senior Managing Consultant · Delivered a formalized testing methodology for Ceridian’s multiple service customers, including HRO customers · Lead information gathering, data analysis and methodology development effort · Develop testing templates, plans, and measurement criteria. · Developed key strategies documents including test strategy, test plan templates, test case matrix and test summary reporting which allowed the client to better integrate their service offerings. SBC 2003 - 2004 Senior Project Manager · Managed the transition and functional move of seven key client system support functions to a centralized group · Developed and implemented strategy, standards, templates, and guidelines · Directed and coached team resources · Managed the migration of a major client application to a new server COVANSYS Senior Project Manager 2000 - 2002 · Senior Engagement Manager for Sears Roebuck and Company o Directed a major outsourcing initiative o Negotiated, developed and signed $6.8 million in offshore/onsite outsourcing contracts o Managed the full transition of six projects to offshore/onsite support and a steady state o Increased annual revenues by 220% in a six-month period. · Senior Project Manager for Allied Van Lines/Transguard Insurance Company o Managed ongoing development and support o Directed an evaluation for Transguard systems and recommended replacement options · Managed proposal development for a partnership with a global management consulting firm specializing in human resource solutions, resulting in a $60 million dollar contract ACI/COMSYS 1998 – 2000 Senior Managing Consultant · Landed and managed a new logo account with a national retail client, which generated $1 million annual revenue. · Managed development of a Business-to-Business web-based strategy for a new sales channel. · Directed integration phases for a JD Edwards OneWorld CRM implementation. · Directed integration activities supporting the implementation of a Vantive Enterprise CRM installation · Directed the facilitation, development, prototyping and architecture design of a web-based Sales Force · Automation (SFA) application for Nalco Chemical Company. · Assisted in developing a Field Manager role to directly manage the consultants and further enhance the cohesiveness and stability of the practice. · Worked with management to research and develop partnerships with software integration and CRM vendors · Managed development and integration projects in the communications, retail, service and chemical industries Mobile Data Solutions (MDSI) ` 1995 – 1998 Senior Project Manager · Managed the development and delivery of packaged and custom wireless service management applications using client server technology. · Responsibilities included managing client relationship and end-to-end delivery of software, hardware middleware, services implementation and custom solutions. · Provided direction and training for project managers and implementation teams. · Developed a project implementation methodology, which improved productivity by 20 %. SEARS ROEBUCK AND COMPANY 1991 - 1995 Senior Management Consultant · Managed a national implementation team for a National Product Services appliance repair system. · Planned, developed and implemented centralization for 190 main offices and 600 branch offices. · Implemented a program that increased first time repair completions by 40%. · Directed conversions, training, and post implementation review activities. · Assessed business practices and operational procedures and implemented process improvement plans and measurements. EDUCATION Northeastern Illinois University - Computer Science MILITARY United States Navy, Honorable Discharge