Front-end Supervisor

Posted on: 2007-01-20

Alicia Sloan 648 Quilliams, Road Cleveland Heights, OH 44121 (216)-702-4703 [email protected] OBJECTIVE: To obtain a position in a company that utilizes my experience, training, and professional skills to aid in the growth and expansion of the company EDUCATION Cleveland State University, Maxine Goodman Levin College of Urban Affairs Master of Public Administration, GPA 3.2 Aug. 2007 North Carolina Central University, Dept of Criminal Justice Bachelor of Science, Magna Cum Laude, GPA 3.6 May 2005 Concentration: Law Enforcement COMPUTER SKILLS Knowledge of Microsoft Office software including Word, Excel, PowerPoint, and Outlook., Internet Explorer, Lotus Notes, Works, tying - 60wmp, 10-key and classroom training in SPSS. EXPERIENCE CompUSA, Beachwood, Ohio February 05 – October 06 Front-end Coordinator (Customer Service Supervisor) • Oversaw the daily operations in the cash office • Monitored and trained a staff of 8 cashiers • Coordinated and delegated the customer service responsibilities Wet Seal, Durham, North Carolina February 04 – December 04 Sales Associate • Designed and organized wall and window displays to aid in sales increases • Assisted in sales consultation and cash handling • Loss prevention Durham Count Sheriff’s Office Fall 2004 Internship • Assisted in the daily procedures of the training academy, county prison, and county court • Participated in classroom seminars and lectures Cleveland Heights Police Academy Summer 2004 Internship • Participated in classroom activities, seminars, and lectures The Dance Studio, Cleveland Heights, Ohio August 1998- August 2004 Office Manager • Trained clerical staff in data entry and daily office procedures • Maintained a financial database and prepared monthly reports • Performed administrative functions including: o Opening and closing the studio o Data entry (accounts receivable) o Inventory of dancewear, recital and office supplies o Prepared and sent monthly statements o Helping people to get registered for classes HONORS: • Tau Beta Sigma National Honorary Band Sorority March 2003; • Phi Eta Sigma National Honors Society, March 2003