Confidentail Office Assistant Executive Administrative Assistant

Posted on: 2007-01-15

SKILLS SUMMARY I have more than 3 yrs. of Executive Administrative and Customer Service experience. Type 50-60wpm proficiently, Microsoft Office Suite, etc. Communicate with clarity. Ability to concentrate on multi-tasks, apply procedures in sequence and work in a structured individual and team environment. WORK EXPERIENCE Confidential Office Administrator 2005-present Karen Dunn MFT, Danville and Berkeley, CA •Scheduling, billing, filing, accounts receivables, County Med-Cal, other PPO plans, and private pay therapy sessions. •Creating documents, flyers, marketing brochures, court reports. •Legal record maintenance. •Worked in an unsupervised environment. •Set up and management of training workshops. •Assisted in all Administrated Intern Supervision Groups. •Performed work as a Rental Assistant for Condominiums. Administrative Assistant 2005 Spherion – Kaiser Permanente, Oakland California •Administered Senior Vice President of Kaiser Permanente’s Corporate Strategic Relations and Communication Program Offices. •Schedules appointments, dictation, composed memos, transcribed notes, researched and created presentations, generated reports, handled multiple projects, prepared invoices and expense reports. •Assisted with compiling and developing the annual budget for Tyson Bernard, SVP of Kaiser. Collection Specialist 2004 Spherion - NCO Financial Systems, Beaverton, Oregon •Cold call sales. •Collect on bad debt from corporations. •Spoke with accountants in reference to outsourcing their in-house collection team. •Answered emails from Corporations due to delinquencies. •Sent out emails in regards to delinquency. Customer Support Associate 2004 Spherion – AAA, Tigard, Oregon •Dispatched appropriate departments to customers . •Assisted manager in training classes. •Booked flights, hotel stay, and car rental arrangements for traveling customers. •Provided assistance in all other departments. •Team leadership for my Department. •Assisted project manager with financial department. Business Development Associate 2003 – 2004 Spherion - EmarkSolutions, Tigard, Oregon •Plan and promoted events for executive roundtable forums. •Support and register clients for promotional events. •Register clients and take payments via telephone for engineering classes. •On-line database access and information look-ups. •Respond to customer inquires and help line support. •Trained new employees in a classroom environment. •Administer President, CIO, and Engineers on outlooks of technicality issues. •Follow up calls to direct mail list and conduct event invitation. •Developed technical forecasts for my department and ensure forecasts met with corporate •Guidelines. •Assisted Engineers in IT Department with customer relations EDUCATION 9/1994 - 4/1995 KPC Honolulu, HI •Some College Coursework Completed •Graduate in Certified Nurses Assistant 9/1992 - 5/1994 HCC Honolulu,HI •Some College Coursework Completed -– Liberal Arts curriculum •Undergraduate Studies in Computer Knowledge -Certificate of Completion QUALIFICATIONS •Ability to prioritize assignments and multi-task efficiently •Exceptional skills in written and verbal communication •Effective in working independently and with a team •Professional appearance and excellent customer service skills •Proficient with MS Windows •Microsoft Office •Filing/Editing •Lotus 1-2-3 •Office procedures •Management skills •Typing (50+ wpm) •WordPerfect 5.1/6.1