Administrative Assistant

Posted on: 2007-01-11

Connie Schneider 428 Windover Ave NW • Vienna, Virginia 22180 • (703)255-2343 Qualifications Profile 10 years’ experience as an office assistant. Dependable, goal oriented, dedicated to getting the job done. Effective problem assessment and problem-solving skills; strong communication abilities. Highly flexible and adaptable to changing organizational needs. Well organized in work habits, able to manage multiple priorities, and give attention to details. Experience Administrative Assistant, The United Way of National Capital Area, Vienna, Virginia. Computer Sciences Corporation, Falls Church, Virginia Worked as a temporary assistant. Supported several vice presidents by answering telephone, filing, typing, making travel arrangements, completing expense reports, conducting research, performing mail merges and miscellaneous clerical duties. 2006 º Flexible, highly dependable º Ability to multi task, detail oriented, able to adjust to changing priorities Customer Service, Kroger, Columbus, Ohio Directly served customers in a high-volume deli/bakery department. Assisted with product displays, price mark-downs, stock work, and inventory. 2004-2006 º Versatile, flexible, highly dependable º Strong customer service skills º Ability to respond to spur-of-the moment requests Office Associate, The Ohio State University, Columbus, Ohio Provided clerical support for department by answering telephone, maintaining files and databases, typing, ordering office supplies, verifying timesheets, and performing miscellaneous clerical duties. 2003-2004 º Ability to learn departmental procedures º Ability to multi task and be detail oriented Customer Service Representative, Safelite Autoglass, Columbus, Ohio Received inbound telephone calls. Sold autoglass, educated customers about product and services, scheduled appointments, and routed telephone calls. 2002-2003 º Ability to answer and respond to a high volume of telephone calls º Ability to work well under pressure, detail oriented and efficient º Successfully recited sales script, persuaded customers, and closed sales Administrative Assistant, Todays Staffing/Value City Furniture, Corporate Offices, Columbus, Ohio Supported three senior vice presidents and entire auditing department by answering telephone, typing, copying, faxing, filing, prepared spreadsheets, compiled brochures, and mailed sensitive documents. 2002 º Ability to perform a variety of demands simultaneously º Ability to be accurate, detail oriented, and work efficiently Connie Schneider Inside Sales Specialist, Newark Electronics, Columbus, Ohio Built and managed key account relationships with suppliers and customers. Responsible for selling electronics from company catalog, provided customers with supplies and product information to meet various production needs. Answered telephone, received and processed orders, made billing adjustments, conducted research and maintained customer database. Made outside sales calls. 1999-2000 º Maintained and increased sales growth through consistent customer contact º Obtained salary increase as a result of achieving sales objective º Requested by customers as a result of quality assurance Assistant Manager, Customer Service, The Ohio State University Airport, Columbus, Ohio Supervised student employees. Responsible for answering telephone, assisting customers, scheduling aircraft maintenance, maintaining cash balance, data entry, record keeping, monthly tenant payments and billings, communicated on two-way radio, dispatched fuel orders and hanger requests. Made hotel and car reservations, arranged for catering and special transportation. Responded to customer inquiries, problems, and complaints. Implemented airport operating procedures and security measures. 1994-1999 º Promoted to management from student employment º Versatile, ability to adapt and effectively perform job demands to comply with varying circumstances º Ability to offer quality and personalized service º Ability to work with a sense of urgency and provide timely service to customers Computer Skills-Microsoft Office Suite Completed 30 hours MS training, intermediate level Education- The Ohio State University, Columbus, Ohio - B.A. Aviation Management