Operations Manager

Posted on: 2007-01-08

FRANCISCO I. CAVIEDES 38740 Tyson Lane, #315 Fremont, CA 94536 Home: (510) 713-1090 Cell: (510) 557-7117 Email: [email protected] EDUCATION: BS Degree LANGUAGES: English/Spanish SKILLS: Use of proper cleaning techniques for carpets and all types of floor surfaces, including leather; waxing and stripping; high and low dusting; indoor/outdoor window cleaning; bathroom, shower, sauna, steam room and swimming area deodorizing/sanitizing and mildew removal; graffiti removal from porous and non-porous surfaces; maintained supply inventories at different sites, placing and delivering orders when necessary; replacement of vacuum motors and spare parts; job bidding and estimating; personnel training and supervision; employee attendance reports. November 2005 to December 2006 SBM Site Services, LLC Night Operations Manager McClellan, CA Oversee 5 supervisors, 7 utility workers and a crew of 38 custodians as on-site subcontractors for INTEL in Santa Clara, CA. Perform inspections on 10 buildings and respective parking lots and fitness centers. Clients serviced are approximately 8,000+. Delegate work assignments and prepare project schedules for supervisors. Report to clients electronically on status of work orders and maintain quality control. Review reports with supervisors of work performed by employees. Review daily operations of trash and cardboard compactors. Authorize payroll and attendance reports. Responsible for training of personnel to ensure that daily tasks are performed according to job scopes and that safety procedures are correctly implemented. Review inventory control of equipment and supplies. March 2005 to October 2005 B & C Janitorial Service, Inc. Operations Manager San Pablo, CA Oversee 2 supervisors with a crew of 28 employees. Delegate work assignments and prepare project schedules for supervisors. Perform on-site visits to clients to ensure and maintain quality control. Review reports with supervisors of work performed by employees. Authorize payroll and attendance reports. Responsible for training of personnel to ensure that daily tasks are performed according to job scopes and that safety procedures are correctly implemented. Review inventory control of equipment and supplies. September 1996 to July 14, 2004 Goodwill Industries of Santa Clara Facilities Supervisor Santa Clara, CA Supervised and assisted all janitorial personnel in performing their duties. Planned and scheduled work to be performed. Used all janitorial equipment on work as necessary. Maintained appropriate reports and records, and submit them to the Facilities Maintenance Manager. Maintained high standards of safety and good housekeeping practices, including setups for events. Supervised 7 in-house janitors. Responsibilities included overseeing contractors on retail projects, inventory control of janitorial supplies, pest control operations, and training janitorial staff. October 1995 to April 1996 Santa Clara University Physical Plant Supervisor Santa Clara, CA Work day shift three times per week and night shift twice per week. Distribute and supervise assignments to janitors. Supervise warehouse personnel and ensure that supplies are timely and properly distributed to departments. Maintain cleaning equipment in working condition by testing and sending defective equipment out for service. Ensured that work vehicles are in good condition at all times. Supervise a crew of 25 employees at levels Custodial I and Custodial II. May 1994 to October 1995 Early Learning Institute Purchasing/Facilities Manager Palo Alto, CA Maintained facilities in working order, at reasonable costs, either by doing some of the work myself or having outside vendors perform the work. Coordinated purchasing requests from various centers and purchased items needed on a bi-weekly basis. Supervised service and maintenance contracts with outside providers, obtained best available bids for janitorial and landscaping services, as well as bids for periodic contracts for outside services such as painting and plumbing. November 1991 to April 1994 Golden Gate Maintenance Maintenance Supervisor San Francisco, CA Supervised 15 employees. Responsibilities included assignment of work and preparation of schedules. Ensured that quality of work performed met clients\' requests and expectations. June 1989 to October 1991 Reliable Building Maintenance Maintenance Supervisor Redwood City, CA Supervised up to 21 employees, delegated work assignments and prepared work schedules. Reviewed quality of work performed by employees. Prepared payroll and attendance reports. Provided employees with supplies necessary on the job. Was responsible for overseeing special projects, such as the 49er\'s headquarters in Santa Clara. August 1985 to May 1989 Continental Cleaning Company Maintenance Supervisor San Francisco, CA Under contract to U.C. Berkeley was assigned to maintain public facilities at the stadium, at the theaters, the hallways at faculty buildings, the Museum of Anthropology and at Warren Hall. Duties included delegation of work assignments to approximately 19 employees. Was responsible for quality of all work performed.