Contract PC Technician

Posted on: 2007-01-03

[email protected] EMPLOYMENT HISTORY February 2005 – January 2006 U.S. Cellular Wireless Business Consultant Itasca, Illinois Manage territory with a Targeted Book of Accounts (geographically or vertically defined) of companies generally classified as small to medium size businesses. Responsible for establishing long term relationships and customer retention of business accounts. Develop relationships with employees of companies in assigned territory to generate sales, as well as to improve customer loyalty and retention. Sell to smaller state and local government agencies in defined territories. November 2003 – February 2005 Country Insurance Agent Naperville, Illinois Solicit business of current and prospective clients. Monitor current customer programs for cross sell opportunities. Build book of business through referrals and lead generation programs. Complete required paperwork as well as account updates. Cold call on a daily basis. August 2002 – May 2003 Verizon Wireless Business Account Executive Schaumburg, Illinois Generate new business in an assigned territory by self-generating leads. Make calls on both prospective and existing business customers. Conduct professional sales presentations. Complete required paperwork in a timely manner to meet departmental deadlines and close the sale. Attend after hour networking functions to promote the Verizon Wireless image and lead generation. May 2001 – May 2002 IntelliSpace Account Executive Chicago, Illinois Lead generation via cold calling and networking to identify small to large company prospects for Internet service. Manage and farm existing accounts for new business opportunities. Responsible for attainment of monthly quota. October 2000 – May 2001 IntelliSpace Field Operations Technician Chicago, Illinois Surveyed and determined electrical, telecommunication equipment and cabling requirements. Created detailed diagram layouts. Proposed all aspects of POP build-outs including cable distribution pathways and electrical outfitting required for the company’s implementation of service delivery. ADDITIONAL EXPERIENCE October 1987 - May 1994 (Reserves) United States Air Force Commissioned Officer, Lieutenant Honorable Discharge December 2004 – Present Tek-Source Technician Egan, Minnesota Install,uninstall and troubleshoot POS systems. Replace power supply units on various computer systems. Submit proper documentation for proper billing. Package damaged units for return. Complete software upgrades. LICENSES P & C, Health and Life EDUCATION April 2003 – September 2003 Techskills, Hillside, Illinois A + Certification Training December 1986 Grambling State University, Grambling, Louisiana B.S., Criminal Justice Computer Skills Win 95/98, 2000, XP, Win 3.1, Dos 6.22, Microsoft Office, Excel, Access, Power Point, Word, Word Perfect, Real Player, Troubleshooting PC\'s, Internet Explorer, Microsoft Outlook, E-Mail, Internet, Adobe Acrobat, Netscape Communicator/Navigator, Quicken, Installing and Upgrading Routers, Goldmine, POS Installations. Certifications Computer Technical Support, Computer Fundamentals, AOL 5.0, Windows 95, Visio 5.0, Internet Industry Knowledge, Microsoft Word 97 Fundamentals, Blackberry, Strategic Selling, ACT.