Administrative Manager

Posted on: 2007-01-02

Mary S. Castillo 4935 Hwy 167 North Sheridan, AR 72150 Home phone: (870) 917-2488 E-mail [email protected] web address: Marysangel.com Summary of experience: 2002-2006 Sidney Moncrief/McKay Hyundai/Motes Buick Pine Bluff, AR Sales Manager/Administrative Assistant Formulated reports within the company on all financial sources. Wrote and implemented rules and procedures for our employee handbook. Interviewed, hired, trained and dismissed sales personnel. Recorded, logged, counted and made reports concerning company customer traffic within the dealership. Corresponded through letters e-mail and via phone with customers concerning complaints, sales, and Thank you type correspondence. Motivated and assisted with sales professional training seminars. Calculated and approved financial transactions for customer sales. Acted as Licensed Notary within the dealership. Set-up and implemented computer operation systems along with designing and updating web site for the company. 2000-2002 Davis Brothers Satellite Pine Bluff, AR Office Manager Contributions to this company included were to set up, organize and staffed this office. Record all financial transactions from account receivables to account payables. Prepared and recorded company reports, personnel files, necessary administrative duties, handled legal transactions involving company insurance, personnel files, customer information, negotiations and confidential information for the company. 1991-2000 Smart Chevrolet/Motes Buick Pine Bluff, AR Finance Manager Directed loan applications, coordinating with numerous finance companies through closure of transactions. Obtained and evaluated confidential credit history reports coordinating with numerous finance companies through closure of transactions. Formulated reports and did various administrative task for the company. Page 1 of 2 Represented the company in the area of public relations, serving as a leader on the Board of the United Way of Southeast Arkansas in aiding on the determination of appropriations of funds to member agencies. Worked one on one with the owner of the company writing and publishing the employee handbook for the company. Prepared all vehicle title work, directed and lead presentations within the company. Served as the leader for the dealership in a program called Cadillac for excellence program. 1989-1991 Jefferson Regional Medical Center Pine Bluff, AR Unit Secretary Worked on Orthopedic-Urology surgery floor coordinating all patient intake and outtake needs and services. Greeted patient family’s, coordinated physician orders to schedule test, food orders, supplies, and coordinate and transcribed physicians orders on patient charts from admission through discharge. Ensured patient records were accurate and complete for billing of supplies used and day’s spent in hospital. Monitored patient calls via switch board to assist with resolution of any patient service or needs. Communicated patient needs between the nurses and doctors attending to patient. Scheduled appointments between physician office and test needed on behalf of patient at time of discharge. Education: 1995-2006 General Motors Corp,Chrysler,Hyundai Various & Management Finance nt Degree Legal Contract Degree 1985-1989 South Central Career College Arkansas Business Management Degree 3.913.9514.0 GPA 1989-1990 Barbizon School Of Modeling Degree in Modeling Page 2 of 2 resume for Mary S. Castillo