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Pansy Rogers
North Jones Boulevard, J-
Las Vegas, NV
OBJECTIVE
Seeking a position in the Criminal Justice or Human Services field that will allow me to exercise the good communication and writing skills that I have obtained through education and work experience.
Summary of Qualifications
Confers with individuals on all levels and offer insightful feedback and suggestions.
Self motivated, energetic, ability to thrive under pressure
Ability to meet goals and criteria set by management in a timely manner.
Prepared to engage in additional training that meet and exceed satisfaction of job.
Team oriented with ability to follow and implement directives from management.
Education and Relevant Coursework
Kaplan University -
Bachelors of Science Degree in Criminal Justice (graduation /)
• Probation and Parole • Family and Domestic Violence
• Juvenile Justice • Developmental Psychology
• Drug and Alcohol in the Criminal Justice System • Communication and Conflict
Southeastern Career Institute -
Associate of Science Degree in Criminal Justice • GPA .
Work Experience
Prime Group & Camden Properties and Staffmark Service, Las Vegas, NV -
LEASING CONSULTANT
• Confer with prospective and current residents on a professional level explaining important legal documents concerning the securing of an apartment home and making clear information needed by current residents in keeping with rules of Fair Housing Act.
• Keeping and understanding the privacy of each resident and non-disclosure of important information.
• Returning calls and requests in a timely manner ensuring the importance of each resident.
• Conferring with individuals from every walk of life in a respectful and professional manner.
• Prepare lease agreements explaining terms of agreements and consequences if lease is broken; handle collection of money for securing home.
• Prepare paperwork and process information for rental skips and/or evictions to secure past funds.
Pansy Rogers,
Page
ADT Security, Dallas, TX and Las Vegas, NV (worked at both locations) -
FIELD SCHEDULER OFFICER/COLLECTOR II
• Coordinated work schedules for technicians in Dallas, Texas, set appointments for security technicians’ bills, and closed completed and partially completed jobs.
• Handled alarm sounds in response to security patrol in neighborhood area whether actual or false.
• Spoke with guards once alarm system had been checked in reference to sounding off, billed tickets and placed alarm on test if system was false.
• Had access to alarm system for government agencies and responded according.
• Collected money on past due accounts for security systems (Las Vegas).
• Set-up payment plans to resolve issues on accounts that were delinquent or closed.
Daisytek International, Allen, TX
SALES ASSISTANT/CUSTOMER SERVICES
• Built strong relationship with customers handling high volume sales of computer supplies and office products parts.
• Assisted in training of new hire employees to help meet job requirements resulting in more efficient employees. Participated in ongoing training to be better equipped to become more proficient.
• Researched backorder product availability for customers, processed orders by accounts and payments of credit cards and checks on select accounts. Issued returns on defective or unwanted products.
Organizations/Activities
American Criminal Justice Association (ACJA)
Lambda Alpha Epsilon
Technical Skills
MS Word, Excel, Power Point, Outlook and Internet, Type wpm, Alpha/Numeric DE