District Manager

Posted on: 2006-12-18

TAMMY S. DOWNS 6226 Tuscarawas Road, Industry Pa 15052 H: (724) 508-0202 C: (412)-605-8164 [email protected] Operations Management • District Manager • Regional Manager  Motivated proven performer in retail operation management, P & L responsibility 3 Mil.  Managed the successful start up and roll out of 12 Giant Eagle locations for Daymon Worldwide Demos in 03’ as Area Manager  Promoted to District Manager of PA, WV and MD after 6 months with Daymon  Motivated and directed diverse work groups of 7 salaried Area Managers, 275 P/T Sales Advisors & 75 Giant Eagle direct demo locations.  Traveled to Tokyo, Japan four times in 06 to work with Director of Operations starting up a joint venture with AEON  Traveled to Abington, Va and Knoxville, TN to work with Director of Operations start up a new account with Food City. Daymon Worldwide 2003 - 2006 District Manager (Oct. 03 – Oct. 06) Area Manager (May 03 – Oct. 03)  Controlling district expenses: First year reduced overall expenses by 20% followed by a 10% expense reduction in year two resulting in bonuses being paid out three years running.  Directly supervise seven salaried Area Managers with 10-15 direct demo location stores with an avg. of 40 p/t sales advisors ea. Annual performance evaluation, raises & recommend pay accommodations of Area Managers with performance feedback and training on going.  Interact with Giant Eagle management and attend regional, specialist and specialty group meetings to convey company updates, new initiatives, identify opportunities & resolve issues to provide the best service possible for the customer.  Assist Giant Eagle’s Sports and Marketing with community event support with staffing and assisted execution of the event. Such as: Pittsburgh Race for the Cure, Pittsburgh Steeler appearances, Annual Good Taste Pittsburgh Food Show & Market District promotions  Weekly district accountabilities: personal expense reporting, expense tracking of salaried managers, accessing and analyzing Global Merit Sales Information, payroll, staffing levels, weekly Sales Advisor performance audits maintained, tell-show-do training, district recap, AM & DM audits  In 2006 Contributed to Daymon Worldwide Japan Operations: Hiring, Training, design demo signing template, ppt presentations for store managers  Understand, utilize, and communicate the culture and the necessary business protocols in an international location to ensure a good business relationship Big Lots Inc. 2002 – 2003 Assistant Store Manager (May 02 – May 03)  Recruited for new store setup, successfully launching new store #1707 in Calcutta, OH ahead of schedule.  Operations Management responsibilities: Hiring, terminations, safety training, new hire paperwork, performance reviews, disciplinary counseling, scheduling, payroll, trailer and vendor receiving, and ensuring customer satisfaction. Wal-Mart Stores Inc. 1995 - 1999 Assistant Store Manager- Operations (March 1998 – Feb. 1999) Store 1075 & 1707  Relocated to Ohio expanded a Div. 1 store into a supercenter  Direct area of responsibility included hard lines, Invoicing, HR & Cash Office  Selected to attend and successfully completed Walton Institute & Food Sanitation Classes  Hire, train, supervise, schedule and directly motivate a 85+ member team of full- and part-time associates. Total store part-time and full-time associate count 478. Manage day to day activities of sales floor with total box sales of 1.5 Mil. Mthly. and drive sales forward. Ensure proper merchandise processing / display, oversee and monitor loss prevention programs.  Supervise Department Manager ordering, scheduling, inventory control, taking inventory, and shrink reduction.  Additional Asst. Mngr. responsibilities include but not limited to: Interview, hire, train, merchandising sales floor displays, end caps and shelf maintenance. Wal-Mart Stores Inc. 1995 - 1999 Deli Manager (June 96 – Mar. 98) Store 653 Assistant Deli Manager (Aug. 95 – Jun. 96) Store 673 Deli Associate (March 95 – Aug. 95) Store 1075  Promoted to store 653, successfully met 30-Day transition goal of re-staffing dept. and turning a division well below monthly net to meeting and exceeding company profitability expectation  Responsible for annual Divisional sales of 2.5 - 3 Mil. & net profit of 600K, Prepared Monthly Budgets for Store and District Manager, Inventory and P & L accountability. Consistently met and exceeded company’s expectation with monthly net profitability goal.  Excellent working knowledge of Controlling expenditures to ensure profitability  Presented with opportunity to work for Wal-Mart International launching new store set up  Rapid advancement based on my proven hard work, commitment and results driven work ethic.  New store set up @ 673 Clarksville East Location as assistant deli manager.  Responsibilities: Merchandising, Ordering, Scheduling, Training, associate relations, travel to surrounding stores for employee training & inspections ______________________________________________________________________________________ Eurpac, Assistant Deli Manager – Ft. Rucker, AL ▪ 1993 – 1994 Classico Foods, Assistant Manager – Slippery Rock, PA ▪ 1990 – 1991 ITT Technical Institute 1 yr. – CNT/IT – GPA 3.8 – Youngstown, OH 2000 - 2001  Proficient in Microsoft Office 2003, Microsoft Windows® operating systems, Windows software installations, PC setup and installation, system maintenance, recovery to also include fielding tech support calls from field managers.  Information Technology / Computer Networking