Receptionist/ office Assistant

Posted on: 2006-11-28

ANDREA N.STOSICH 729 South Bernard Street Spokane, WA 99204 (253)335-0585 Seeks a Office Assistant/Receptionist position Utilizing my experience and grow with A Company. Office Assistant/ Receptionist •Used Microsoft Works, MS Word, MS Office, and QuickBooks. •3 years accounts payable/receivable experience. •Developed extensive telemarketing skills with ability to set appointments and generate orders by phone. •Successfully handled a variety of tasks while meeting shipping and delivery deadlines. •Kept detailed records of results of contacts and updated files. •Demonstrated strong mathematical, problem solving and negotiating skills. •Performed duties as an outside sales representative while employed as an office assistant. •Provided customer support to over 75 key accounts. Opened, sorted and distributed incoming mail. •Collected, sealed and stamped outgoing mail. •Delivered oral and written messages. •Trained several fellow employees in office duties and procedures. •Marked, tabulated and filed articles and records. Delivered items to other business establishments. •Kept log of items received and delivered. •Successfully handled multiple tasks at the same time to ensure customer service. •Obtained receipts and payment for articles delivered. Customer Relations •Developed strong rapport with customers, vendors and employees. •Elicited customers concerns and resolved problems. •Provided accurate and speedy follow-up on order verification. •Effectively coordinated a variety of tasks in fast-paced situations. •Reliable and adaptable; learn new systems quickly, and take initiative. •Very organized and easy to work with. Employment History •Wholesale Jewelry Rep/Office Clientele Service Specialist, Sarda H.C., Puyallup WA (2003-2006). •Customer service Representative/ Retail Salesperson, Ann Taylor, Auburn, WA (2000-2003). ANDREA N. STOSICH 729 South Bernard Street Spokane, WA 99204 (253)335-0585 Seeks a Office Assistant/Receptionist position Utilizing my experience and grow with A Company. Office Assistant/ Receptionist • Used Microsoft Works, MS Word, MS Office, and QuickBooks. • 3 years accounts payable/receivable experience. • Developed extensive telemarketing skills with ability to set appointments and generate orders by phone. • Successfully handled a variety of tasks while meeting shipping and delivery deadlines. • Kept detailed records of results of contacts and updated files. • Demonstrated strong mathematical, problem solving and negotiating skills. • Performed duties as an outside sales representative while employed as an office assistant. • Provided customer support to over 75 key accounts. • Opened, sorted and distributed incoming mail. • Collected, sealed and stamped outgoing mail. • Delivered oral and written messages. • Trained several fellow employees in office duties and procedures. • Marked, tabulated and filed articles and records. • Delivered items to other business establishments. • Kept log of items received and delivered. • Successfully handled multiple tasks at the same time to ensure customer service. • Obtained receipts and payment for articles delivered. Customer Relations • Developed strong rapport with customers, vendors and employees. • Elicited customers concerns and resolved problems. • Provided accurate and speedy follow-up on order verification. • Effectively coordinated a variety of tasks in fast-paced situations. • Reliable and adaptable; learn new systems quickly, and take initiative. • Very organized and easy to work with. Employment History • Wholesale Jewelry Rep/Office Clientele Service Specialist, Sarda H.C., Puyallup WA (2003-2006). • Customer service Representative/ Retail Salesperson, Ann Taylor, Auburn, WA (2000-2003).